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Phone: (254) 554-3545

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DD
D D.

10/16/2016

Overall
Communication
Expertise
Professionalism

Thank You !! I no longer have to worry about renting and maintaining my property myself from New York. The Releford Group has given me the peace of mind I was looking for. If you want a property manager who is worthy and hardworking, call The Releford Group!. The service provided is exceptional, you won't want anyone else to manage your property!

CH
Chris H.

07/05/2016

Overall
Communication
Expertise
Professionalism

The friendliest staff that I think I have ever met. Would recommend to anyone with real estate needs

AA
Anon A.

06/14/2016

Overall
Communication
Expertise
Professionalism

I rented from this company for 3 years and all was well when we were renting. I received orders and was given a bill of over $2,000 in damages. That was after over $1,000 in deposits that they did not return. I will be contacting Fort Hood IG about this company.

The list included keys that were not turned, which we turned in the day we moved, unpaid utilities that were all paid in full and outrageous damages.

I disputed this and heard nothing back for over a year and I received a letter saying they sent $3,200 to a collections agency and I had to pay it within 30 days or it would affect my credit. I tried to get them to take a settlement and they would not budge or send an updated list to show us where the extra $1,000 came from.

Being an enlisted Soldier in the Army, that bill put a huge burden on me and my family and this company is very well known for conducting their business in this way.

Do yourself a favor and find a more reputable realtor that doesn't rip off soldiers.

AJ
Auicha J.

12/11/2015

Overall

Without hesitation I would definitely recommend Releford to friends and family. Not only do they provide us with real time services when we have a request but, they keep in constant contact with us during the service calls to ensure our needs are met. We don't feel alienated or overlooked and Ms. Releford has made us more comfortable in ways we didn't think was possible especially when renting. Brittany is very personable and caring. She always has a smile on her face ready to assist us in anyway. We are very appreciative to find a company who actually cares about its tenants and not just the money.

SY
Sandra Y.

12/09/2015

Overall

I recommend this company to anyone moving into the Killeen area... We have leased from Releford realty for 4 years now and we are quite delighted with their services!!! Their staff is friendly professional and always their if you have questions!! They got us into a wonderful apartment that fit our budget!!! I know the location ensures that my kids are in a safe neighborhood!! When I call in any repairs they are finished in a timely matter!! We appreciate their hard work n dedication!!

GT
Gina T.

08/06/2015

Overall

WOULD NOT RECOMMEND ANYONE RENTING FROM THEM!!!!!



was with the releford group for 2 years and they started out friendly but once we got our apartment they took forever to do repairs. had to put in multiple work orders to get things fixed. Their receptionist was very rude and unprofessional.



we decided to leave them cause they would charge us for everything they did. they give 1 day notice for pest control or mantancence and we were not there when they showed up they billed us for us not being home. even when you call to reschedule they would not work with you even if you are military. less then 24 hrs notices is not enough time to change your schedule especially when they leave notes on the door after 6pm. and expect someone to be home the morning of



upon moving our they refused to give us our deposit and charged us another $800. they said they apartment was damaged. we gave the apartment back in better condition we received it. they charging us for unpaid utilities when I paid the electric and water. they refuse to show me a bill for the water and electric that they say we did not pay. and proved proof that we paid the bills but claimed they are being charged. the charged us for cleaning and carpet cleaning even though I have a receipt they were cleaned. they billing us for repairs they say they did when they did not make any repairs. I know this cause I went back to my old apartment and took pictures from the outside and then windows and the did not do any repairs they claim. replacing window blinds and window screens. I went there and sat with my neighbor for 5 days that they said they sent someone to clean and no one ever showed up to clean. the apartment has been vacant 2 months and they same pictures I took on the move out inspection of blinds and screen are the same today. no repairs but being billed for them



I did all this cause I knew what they did to one of my neighbors so I wanted proof to take to court cause I knew they would bill me outrages charges like they did my old neighbor. I will definitely be going to court and fight for my deposit.



all they want is to take money from soldiers.



BEWARE WHEN RENTING FROM THEM!!!!



taking pictures of everything and make sure you write everything down on the move in inspection form. even if it as small as a chip paint or crack in the floor or they window screen in bent. to the number of nail holes in the wall. if there was dirt or dead bugs. if you think it nothing, to them it is a big deal and you will end up paying for it when you move out.

NG
Nancy G.

05/07/2015

Overall

I would give this company an A PLUS rating, they are an AWESOME company to rent from. They always get maintenance done in a timely manor, they always return my calls. They are very friendly and helpful. They always notify me before my walk through inspections. I could go on and on about how THANFUL I am for them. Releford Group Realtors are a TOP Notch company to do business with!!!!

Details

Phone: (254) 554-3568

Address: 1600 W Stan Schlueter Loop, Killeen, TX 76549

Website: http://www.therelefordgroup.com

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