Insisted on charging me a $98 diagnostic fee even when I told them I thought it was something to do with the battery cables. The owner told me I probably had a bad alternator and a bunch of other baloney. He then proceeded to tell me they were professionals in their field just like doctors and that they had fees and processes to go through just like doctors. Really???????!!!!!!!!!!!!! Below is a pic of my (corroded) battery cable end that was losing connection and causing me to completely lose power. I realize that people need to be paid for their time and labor and that my car happens to be a pain in the rear to take things off just to get to the battery and that's okay. But to initially tell me that I have to pay a $98 diagnostic fee plus everything else it would take to replace the corroded cable end is absolutely absurd and is a complete Rip-Off!! I will never (ever) go back to this place. The owner was a rude, unprofessional A$$!!