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Petco

OPEN NOW

Today9:00 am - 9:00 pm

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Business Details

8

years

in Business

petco where the healthy pets go
Hours:

Regular Hours

Mon - Sat9:00 am - 9:00 pm

Sun10:00 am - 7:00 pm

Extra Phones:

TollFree: (888) 824-7257

Services/Products:
  • Pet Food
  • Pet Supplies
  • Vaccines
Brands:
Beneful, Halo, Innova, Merrick, Natural Balance, Natural Choice, Nature's Recipe, Pro Plan, Royal Canin, Solid Gold
Payment method:
check, discover, master card, visa, cash, debit, amex
Categories:
Pet Stores, Pet Grooming, Aquariums & Aquarium Supplies, Dog & Cat Grooming & Supplies, Dog & Cat Furnishings & Supplies, Pet Food

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Reviews

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05/19/2014

One of the main things I like about this store is the appearance. It is not warehouse-y at all and is large but not overwhelmingly huge. I shop for cat food and supplies, they offer an extensive selection of foods. I will drive from Winston-Salem to Kernersville just to shop at this store. My only complaint would be that there often is a wait at checkout.

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12/31/2013

I have a 6 lb. Shih Tzu, she is 4 yrs old, after having her groomed at Pet Co for three years, she has been refused service. They say she is aggressive, which is unlikely, but they would not tell me when I called for an appointment. They kept telling me the computer was down and I kept calling back. Finally I got the store manager on the phone and he declined service. What a poor way to do business, leave you... view more

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10/20/2009
Don't get your dog groomed here!!!

My wife and I have two miniature Schnauzers. After moving to K-ville, we decided to try this Petco on S. Main St. Absolutly HORRIBLE!!! We ended up getting our money back. They only cut half of one of them and poked the other one in the eye. We had to take him to the vet to get looked at. After calling to complain to the manager of the grooming dept. about who cut our dogs, we found out it WAS the manager that cut th... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
06/16/2008
AMY IS A GREAT HELP

I WENT TO PETCO, EVEN THOUGH PETSMART WAS CLOSER TO MY HOME BECAUSE OF THE QUALITY OF SERVICE I RECEIVE THERE. THE ASSOCIATE'S NAME IS AMY AND SHE WAS VERY KNOWLEDGEABLE REGARDING ALL THAT I NEEDED TO SET UP MY NEW 29 GALLON AQUARIUM. SHE MADE SURE I HAD EVERYTHING I NEEDED AS FAR AS FILTER REPLACEMENTS, TUBING, CHEMICALS TO USE AND TEST STRIPS. SHE WAS VERY FRIENDLY AND SO VERY HELPFUL. I RECOMMEND PETCO OVER PE... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Petco

1080 S Main StKernersvilleNC 27284

(336) 993-4892

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Petco

1080 S Main StKernersvilleNC 27284

(336) 993-4892

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