I came in on 9-5-13 to have my brakes looked at due to the grinding sound they were making. The customer service rep was very nice and made sure that everything got fixed and made sure that it was also under warranty so that I didn't have to come out of pocket for it! I was very grateful for everything they did to make sure that the problem was fixed and also made sure that all my needs were taken care of. The people... view moreLike this review?Yes|Flag Abuse
J.D. ByriderAdd to mybook
Came in for an oil change and as always they rotated my tires, they plugged one cause it had a nail in it. But with in the hour after I left the tire was going flat. So I called back and they told me to come back. When I came back they plugged it again and made sure everything was okay. And they are always polite and helpful in the service department.
I've had a good experience and continuing to have good experiences with customer service and repairs I may have to my car. J.D. Byrider has helped with any questions or minor problems I may have had with my car. Great sales team to work with.
Since I have purchased my car from J.D. Byrider's about a year ago, I always bring my car in for any service that is needed. I trust the service they provide and if I have any questions someone is always available to take their time to answer and explain. My next purchase will be at J.D.Byrider just because of the GREAT CUSTOMER SERVICE!! You can not put a price on customer service.
allin... view more
I've had my car since October 2012. I've received oil changes at a very good price. Reggie, the salesperson, was very informative and pleasant. All of the staff greeted me. One major incident happened earlier this year with my car cutting off in traffic. After thirty minutes or less, it would start back. I called the service department and had the car brought in right away. It took Dwight about two times to figure ou... view moreLike this review?Yes|Flag Abuse
The maintance department at JD Byrider is excellent. Their attention to detail concerning my vehicle is excellent, always friendly service everytime i bring my car in for service, also very reasonable price for work done on my car. Very pleades with overall service or maintance department.
From day one of my purchase of a 2005 Hyundai Sonata (April 2010), I have had nothing but positive experiences with JD Byrider in all areas of services (customer service, salesperson, repair work, scheduled services and conflict resolution). Because of my positive experience, I would recommend JD Byrider to other potential auto buyers!!
I am seeing all these negative reviews and I just want to say that my experience here was very positive. Everyone there seemed to be very nice and they wanted to help as much as possible. I got a car that day and drove away that's what really mattered to me.Like this review?Yes|Flag Abuse