New Dragon Palace
821 S Main St Ste A, Kernersville, NC 27284
Phone: (336) 992-9898
Cuisines: Asian, Chinese
Parking: Lot, Free
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
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I would not eat at this restaurant ever again. I had problem with my delivery almost every time I've ordered there. I normally placed my order online so I know that they get it correct because you know sometimes they don't speak English and several times it's been wrong I would say nine out of 10 times it's wrong and I'm eating there quite a few times when several times the female owner yelled over the phone and it was their fault they put regular noodles instead of the maple noodles or they didn't put any protein in the making noodles or they put vegetables when you're asked not to put vegetables in the food really is not that great I would go to the Palace China Palace over a mountain Street they don't deliver but I would rather spend my money you know going out then out there and picking it up or eating it there then to ever come back here and then the other another time just recently the male owner gets on the phone and yells and screams at me and says that he put protein in shrimp chicken and pork in a dish that I ordered then there was none absolutely none in it so and then he yells and screams at me and use vulgarity so I would not order there especially if you have a problem. Because they won't help you don't yell and scream at you because there's a mistake can you have to waste food
We got seafood delight and general tsos chicken. The seafood delight was very small portion. Had only one tiny piece of lobster, three shrimp, a couple scallops and awful imitation crab meat. It was mostly broccoli and green peppers. The tsos chicken was too hard to chew. The chicken was cooked so hard it was like rocks. Neither of us could chew it. The white rice was stale, tasted left over from the day before. It wasn't fluffy but crunchy. Neither of us ate the food. I won't go back because the food is way too expensive and it wasn't good at all. We tossed it out.
09/27/2009Provided by Citysearch -
We have ordered from New Dragon Palace for years. Our last order was 2 hours late. We paid for the cold food and the owner said he would bring back fresh which he did but forgot the rice. At this point, the owner said our next order would be free. When I called two weeks laters to order and take the owner up on his commitment he hung up on me! This isn't how you treat customers. We paid for our food and expected what we ordered. What we got was horrible service, food and the phone hung up on us. Don't order form New Dragon Palace if you want good service and help when the order is wrong!