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Reviews
02/23/2014
HORRIBLE service. DO NOT cater to specialty diets. VEG beware.
When we arrived, I told our Asian waitress that we are vegan and to please stop me if I order anything that is prepared with eggs, cheese, dairy, etc. and she said ok and she would check with the kitchen and came back and ensured us that an app we had ordered wasn't made with any "meat products".... She proceeded to bring out our app which was covered in cheese, so I smiled and politely said "oh this has cheese on it. We don't eat anything with eggs, cheese, or anything like that". She took the app away and our food came. One of the dishes was strewn with eggs and I mistakenly ate some of it. We called her over and explained the mistake and just asked for the check, which she came back with and had NOT taken the two dishes that she SCREWED up on off of it. We then asked for a manager and he just took off the two items that were wrong. IMO we should not have had to pay for ANY of it.
HOW HARD IS IT to just tell the kitchen staff that your customers don't eat anything that comes from an animal. I hate to complain so much, but we told her about our diet MULTIPLE TIMES. Horrible service. That is just NOT listening to your customers' requests.
I will never go back to this place.
09/28/2010
sushi is great and 1/2 price 7 days a week from open to close right now.
Details
Phone: (513) 791-0950
Address: 7875 Montgomery Rd Kenwood Mall, Kenwood, OH 45236
Website: https://www.aromakenwood.com
More Info
- Email Business
- Payment method
- amex, discover, mastercard, visa, all major credit cards, carte blanche, company card, debit, diners club, jcb, travelers checks
- Price Range
- $$
- Location
- Kenwood Towne Ctr
- Neighborhood
- Kenwood
- AKA
Aroma Restaurant and Sushi
- Other Link
- Categories
- Other Information
Parking: Free
Wi-Fi: Free
Bike Parking: Yes
Attire: Casual
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Japanese, Asian, Caterers, Take Out, Sushi
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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