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Charter Communications

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Business Details

23

years

in Business

Get amazing deals on Charter HDTV, Charter Internet and Charter Phone.
Hours:

Regular Hours

General Info:
Get amazing deals on Charter HDTV, Charter Internet and Charter Phone online at Charter.com Bundle up your services with a Charter Bundle for even greater savings. Get FREE HD with 10,000+ On Demand choices, high-speed internet and unlimited nationwide calling – all for a LOW price and no contract required. Visit Charter.com to see the outstanding deals you can get today! NO Contract Bundle Deals – FREE HD SERVICE – OVER 100 OF THE BEST HD CHANNELS AVAILABLE – FREE 411 CALLS – UNLIMITED NATIONWIDE CALLING – FREE INTERNET MODEM INCLUDED – 60MBPS HIGH SPEED INTERNET – Connect to your network on the go with your mobile device – On Demand Mobile Apps – Local TV Programming + Premium Networks – 10,000 of the Best Movies and Shows On Demand – 4 TV DVR Service w/ up to 780 hours of storage – Stop, Pause, & Record Live TV. Customers Served Residential, Commercial
Services/Products:
  • Broadband
  • Business Internet
  • Business Services
  • DSL Service
  • Digital Music Channels
  • Digital Picture
  • Digital Sound
  • Email
  • Ethernets
  • HDTV
  • High Speed Internet Access
  • Internet Access
  • Internet Installation
  • Internet Maintenance
  • Internet Repair
  • Internet Services
  • Local Channels
  • Maintenance
  • Maintenance & Repair
  • Nationwide Internet Access
  • News Channels
  • Online Customer Service
  • Online Help
  • Parental Control Devices
  • Pay-Per-View Channels
  • Premium Movie Channels
  • Sports Channels
  • TV Guides
  • Technical Support
  • Unlimited Internet Access
  • Vanity Phone Numbers
  • Warranties
  • Warranties & Guarantees
  • Wiring
Brands:
Charter Cable
Payment method:
all major credit cards, amex, diners club, discover, master card, visa
Accreditation:

Better Business Bureau Licensed Insured Bonded

Categories:
Cable & Satellite Television, Telecommunications Services, Internet Service Providers (ISP)

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Reviews

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03/28/2015

Overall

Today I changed my carrier from charter. I've been with charter 12 years. They had raised the price again and I wanted too negotiate that. I don't think they care at all on customer retention. The competition does! Fora long time there was no internet as fast. Now there is and it's coming in very strong, stronger then charter. I hated calling them. Dreaded it. Continual internet down , phone issues and more for $200 a month? I think I can get better service.

Overall

False advertising, terrible service, crappy equipment, poor reception, slow "high speed" internet-even their tests prove it, switch & bait, worst possible customer service & quality.

10/12/2012

Overall
They suck! I have had nothing ...

They suck! I have had nothing with billing problems and account inaccuracies since I started service with them. I love that I have a faster connection but everytime I get a bill something is wrong! The most current issue is that the paper bill got sent to my friends house instead of mine... how'd they get that address is beyond me unless they got it from a roommate's forward to that address because she got deployed and that is where her mail is getting forwarded????? but they can't tell me how it happened, they tried to tell me it happened months ago but this is the first piece that has gotten mailed there and she has had the forward on the account for 3.5 months now. This "communications" company also can't communicate with itself, the coorperate office keeps telling me that I need to go to my local office and my local office tells me I need to go thru coorperate......

Overall
WARNING The longer your with...

WARNING

The longer your with them, the higher the bill gets AND the more quirky the service becomes.

12/17/2007

Overall
Charter will give you the hook-up

I like that you can bundle the services- cable, telephone, and internet. The internet is fast and reliable, the best we've tried. The best part of the phone service is the calling plan with unlimited long distance to 48 states.

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Charter Communications

639 N Kellogg StKennewickWA 99336

(877) 203-4862

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Charter Communications

639 N Kellogg StKennewickWA 99336

(877) 203-4862

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