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Computer Renaissance

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Business Details

Hours:

Regular Hours

Extra Phones:

Phone: (678) 214-0202

Brands:
Compaq, Computer Renaissance, Dell, Gateway, Ibm, Intel, International Business Machines, Macintosh, Microsoft, apple, mac
Categories:
Computer & Equipment Dealers, Computer Service & Repair-Business, Computers & Computer Equipment-Service & Repair
Other Information:

Parking: Lot, Private

Wheelchair Accessible: Yes

Price Range : Average

Specialties: Consultations

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Reviews

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10/21/2016

Overall
Expertise
Professionalism
Selection

We recently installed a server structure and upgraded our IT system. We reached out to Steve and his team based on an industry referral. It was an excellent decision to connect with Computer Renaissance. Steve and his team are providing excellent IT services. They are providing excellent and knowledgeable customer service.

Small businesses like ours need to have an IT partner like Computer Renaissance that provides honest and transparent quotes and billing. We need on time scheduling and arrival, as well as working with a company that understands budget concerns. Most importantly, we need an IT provider that cares about their clients.

Computer Renaissance provides all of these standards. Contact Steve and his team. They are here to help your business.

06/10/2015

Overall

I found out about CR through a business partner who uses them for his tech needs. They came highly recommended and how I see why. the technicians are very knowledgeable and courteous. The customer service is great and prices are always fair. I will continue to go here for any computer or cell phone issues!

11/20/2014

Overall
service

We have carried our computers on many occasions for service, always done in aspeedy order. Yesterday we carried my husband's laptop in because he was having a hard time getting in. Well he had a stroke several months ago which effected his memory. The employee there was very understanding and the patience she showed was amazing. I can,'t say enough good things about Steve and his staff.

Love you guys !

11/06/2014

Overall

I have taken my laptop and my cousins laptop to be repaired and I got great service. The repairs are quick!.....my roommate is taking her laptop there also.....based on my recommendation.

07/26/2013

Overall

Horrible Experience!! DO NOT GET TRAPPED WITH THEM!!

I had a milk spill on my HP Laptop, well this accident happens when you have kids at home! My USB port and the touchpad were not working which he verified while we were giving the laptop. But seems like "Steve" did not mention it on the ticket he created. I asked him if he can fix it. He switches on my laptop and tells me that its not the problem with the Motherboard because had it been, the system would not have booted/started at all. He said, that they just need to clean the milk spill and would call if anything else is required. So I got a call that there was a wire that needed replacement. Of course I agreed. When I pick my laptop I pay 200.56USD for cleaning and replacing of a wire. When I check my laptop, the USB drives are not working. I call them and talk to "Shaun" He says come over to the shop and give it for checking and repairing. SO I go over there. Now Steve says my laptop was not even booting, and that USB issue was not in the contract. We are so shocked at this kind of the service!! Steve denies everything. Well I wasted my 200 Dollars on poor service and short term memory issue of the service guy. I am never going back there and my advice is if you go there, make sure you get them document each and every thing, no matter how petty or small the issue is. Better be safe than sorry.

11/06/2012

Overall
Great service and extremely pl...

Great service and extremely pleasant to work with. They came to my house and repaired my computer that wouldn't start up. The technician fixed the issue quickly along with other problems I was having. He took the time to explain what he was doing so I don't make the same mistake again. Everything was completed within the hour and the price was very reasonable versus other companies I have used in the past. They are now my go to computer company.

07/22/2012

Overall
Wonderful Service and Staff. ...

Wonderful Service and Staff. I'm not a computer expert but I know enough to keep someone honest. Computer Renaissance people are on top of their game. They know what they are doing, they are honest with their customers, their value and service are exceptional. I would give this company a 5 plus star rating with the top score being 5. I would highly recommend to anyone that needs computer help. A+++++++++ experience.

06/06/2012

Overall
Terrific service work in a fri...

Terrific service work in a friendly atmosphere. It's been a while since I needed computer help and I have always been somewhat intimated with computer technicians that seemed to always talk down to you. So when a friend suggested Computer Renaissance I was very surprised at the friendly nature of all the employees. They listened to me and explained everything. They were very helpful and courteous. Even one of the customers in the store was talking about how they enjoyed working with Computer Renaissance. As an added plus the service was fast and reasonable and the manager took the extra effort to explain how to connect all my cables. I will never hesitate to use their services again. I strongly recommend Computer Renaissance....

06/06/2012

Provided by Citysearch - 
Overall
Love this company. You can't ask for

Love this company. You can't ask for more as the computer was repaired the same day at a surprisingly affordable price. The staff is funny and I felt like a preferred customer on my first visit. Highly recommend.

06/02/2012

Provided by Citysearch - 
Overall
Best Computer Repair and Service

Best Computer Repair and Service Company in the Southeast !! I wouldn't use anyone else. They are fair, fast, and reasonable. Plus, they know me by my name and talk my language. Great People...I would highly recommend.

Map & Directions
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Computer Renaissance

440 Ernest W Barrett Pkwy NWKennesawGA 30144

(678) 214-0200

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