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American Disposal Services

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Business Details


Regular Hours

Sat - SunClosed

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Phone: (678) 388-8950

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American Disposal Service Inc

Garbage & Rubbish Removal Contractors Equipment

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This is even worse customer service than ANY cable company ever thought about! When I reached out several times to get my trash picked up after they missed 1 of 2 or both cans - no results. Called everyday for 4 days and still no results - no apology, no trash pickup. DO NOT make the mistake of signing with these people. I escalated to a manager and still no results. I was paying for recycling service and their "waste management engineers" would throw it all in the regular trash truck. Asked, for new cans after the "engineers" ruined mine - told me to have the cans empty on the same day as pickup or they could not replace and they couldn't say when they would be emptied. They make TRASH pickup a miserable experience.



It is actually a 0! Two weeks in a row after multiple calls last week and they picked up trash and left recycling to stand in the yard for days while we called and called. Now they have done the same thing this week. Criminal in my view. Garbage & Rubbish Removal Contractors? No, just garbage and rubbish. Worst service I have ever experienced. Will spread the word.



They are the Comcast of trash service. The worst customer service I have ever seen. Do not do business with this company. If you can pick ANYONE else, do it. It's been nothing but trouble with them. They kept raising our rates, they would pick up at all sorts of time of day (and sometimes not at all, I had to call them multiple times because they missed our street and didn't pick up at all) THEN when we finally canceled the service, they had already taken the money out of our checking account for 3 more months. When we requested a refund for services we aren't getting, we were told it would take 6 to 8 business WEEKs to issue a refund! Are you kidding me?? They are super quick to take the money out, but they expect us to wait months for a refund on money that doesn't belong to them!?! Worst company ever. They need to be put out of business.



Just switched from American Disposal to Freedom Disposal. American' pickup service was fair, but customer no service was horrible and hostile.

American just raised their pickup fee to 23 per month, while Freedom charges only 15. That's almost 100 per year difference. To quote an old New Zealand sheep farmer's adage, "You can fleece a lamb many times, but you can only skin it once."



I definitely would NOT recommend this company, I sold my house and called in to cancel service, months later I get another quarterly bill, I write/call to ask why when I canceled it back in June. I then get a new bill with the credit for the time after I sold the house but with a charge for the bin they abandoned back in June. Having moved to another state I have no idea what they did or did not do with ther bin ( it's 4 months later at this point.). I write pointing out that they have already refunded the quarter & it's their responsibility to pick up the bin when service is canceled and if they abandoned it. Now I get another bill with a random charge of $100, this is for an address they have not served in over 5 months. They blew it back in June when they didn't update their billing system and pick up the bin, now they are trying to bill me for their problems and tacking on fake charges not tied to the bin or any service.



DON'T DO IT!!!!!!!!!!!!!!

We had service with them for 2 years. Service was terrible throughout. We recently cancelled and are now going through a local company that we love, and they are saying 3 months later that out bins were never picked up. HELLO YOU PICKED THEM UP. They are criminals and trying to rob people every way they can.



Trash has not been picked up in 2 weeks. I was told to leave my can out and they would get it. instead I get another fine from my HOA for having my can out, No Truck. I Set it out on a off day as the representative said they would send a truck... AGAIN no truck, just another fine.

American disposal is charging me and NOT doing their job

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American Disposal Services

3255 Heritage Dr NWKennesawGA 30144

(678) 720-0500

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American Disposal Services

3255 Heritage Dr NWKennesawGA 30144

(678) 720-0500

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