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Mike's Train Shop

CLOSED NOW

Today10:00 am - 6:00 pm

Tomorrow10:00 am - 6:00 pm

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Business Details

35

years

in Business

Hours:

Regular Hours

Mon - Sat10:00 am - 6:00 pm

SunClosed

Services/Products:
On - Site Train Layouts and Service. Lionel, Oak Age, HO, S Gage, N Scale, Park Zone, Hobby Zone, E Flight, Thomas Trains, HPI, Losi, TRAXXAS, and More .... Locally Owned and Operated for 35 Years.
Brands:
  • LIONEL
  • TRAXXAS
  • TEAM LOSI
  • HPI
  • HO
  • N SCALE
Location:
2000 Williams Blvd. Between W. Metairie Ave. & W. Napoleon Ave.
Amenities:
Home Visits
AKA:

Mike's Train Shop & Hobby Center

Categories:
Hobby & Model Shops, Craft Supplies, Arts & Crafts Supplies

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Reviews

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03/27/2012
Thank You

On monday I passed by Mr. Mike's to pick up some school project stuff for my son, who of course waited till the last minute to do his project. Mike took his time in helping us out and making sure we had everything right. Before I went in I read through the comments and was hesitant on passing by. Then I felt there were two sides to every story or opinion and so in my experience at Mike's Train shop I had a great time... view more

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01/01/2012
Rude, Rude, Rude...Don't bother!

The owner, Mike is not a pleasant person to deal with. I felt like he was doing me a favour by waiting on me. His prices are a bit high, but he is running a retail establishment, so I understand that, but don't even try to return something even with a receipt unless you enjoy being verbally berated, talked down to and charged a restocking fee! I used to enjoy the convenience of going to his shop to pick up an item... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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12/18/2011
that it is my worse service i ...

that it is my worse service i ever had in my whole life

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10/07/2011
Mike is knowledgeable and accomodating

I enjoy taking my 3 year old train shopping at Mike's. I just relocated here and have found Mike to be accommodating, knowledgeable, fair and nice. My son and I will be headed there this morning to add more to our Lionel Train layout

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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05/18/2011
Stay away from him

An old fashion NOLA experience. If he knows u he is ok.\r If does not he will swindle you. He is arraogant and offensive to knowledgeable people because he wants them out of the store.\r Keep all receipts or he will deny everything.\r Plan old crook

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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03/13/2011
One of the Best Train shops!!

Mike was extremely easy to deal with. He was so great I bought 2 engines off him when only looking for one!! It was a pleasure to do business with this shop and looking forward to doing business again.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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03/04/2011
I love this shop

I find it so hard to believe that Mike was so rude. He has always been so nice to me and my family. I have bought several items and parts from him over the past 3 years and never had an issue. I really like how it is a family business!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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03/03/2011
Excellent Service!

The selection was great and the service was excellent. Mr. Mike didn't have my part, but ordered it for me. He even had a repair guy that fixed my car. Thank you!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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01/04/2011
what an A@@ HOLE

My son went there and spent all his christmas money on an remote control airplane. We went the next day to fly it and it nose dived and broke inhalf. I called and talked to mike and he was nothing but a rude A@@hole. I did not want my money back but still spoke to me like I was an idiot. Dont waste your time going to this shop. I hope you see this MIKE your an A@@HOLE !

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/19/2010
Not very good service not nice at all!

went to mike's train shop and spend alot of money. The owner is not a kind person at all he's very quick to sell u something and not much to say but how much it is! does not give much info on return policies which are none and he promises u that his products are the best and then when something is not right are u need a part he is quick to snap your head off without giving a person the right to say what's wrong firs... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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Mike's Train Shop

2000 Williams BlvdKennerLA 70062

(504) 466-8531

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Mike's Train Shop

2000 Williams BlvdKennerLA 70062

(504) 466-8531

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