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- General Info:
- As one of the nations largest providers of dental & denture services, Aspen Dental offers patients a full range of services, ranging from preventive care to general dentistry to restoration.
Do not go to these people. They have HUGE turnover in the office staff who are EXTREMELY rude and disorganized. They will call you days before your appointment (that you scheduled 6 months ago) and re-schedule your appointment due to changes in office hours. Shouldn't they have caught this sooner?? As a result, you will have to re-schedule months out again for the appointment that shouldn't have been cancelled in the first place. The office staff is very rude and when I tried to complain, they put me on with their "manager". When I questioned why my appointment was changed on such short notice (when they called and confirmed my appt just one day earlier), I was told that they changed their hours and "that's all there is to it". Then when I left them, I had to fight them for 2 months to get a credit that was due me (which I found out by accident since they surely wouldn't have told me). Turns out that they owed the insurance an even larger reimbursement.
My new dentist said that they get a lot of ex-patients from Aspen....Stay away....
These people Quote a price then continue to charge you thru out the process, I paid over $3.000.00 for set of teeth and partial , then an additional 300.00 for fillings, now they want 1.100 more for work which should have been included in price. Now they will not give the partial until payment is made. Stay away from Aspen Dental!!!!