Computer Works
(248) 494-8823
3377 Orchard Lake Rd, Keego Harbor, MI 48320
Visit our New Location at the intersection of Orchard Lake... read more
0 recommendations
-
Had the monitor I needed, very helpful.
I needed a flat screen monitor that wasn't a widescreen for graphics software. They had a used one at a good price. Showed me how to connect to my laptop and gave me a free keyboard. Very satisfied with the service.
-
I found them slow to get to the…
I found them slow to get to the diagnosis (2 days to even look at my computer) and over a week to receive the parts needed. I chose Computer Works specifically because they advertise fast service. I will comment again once I finally receive my computer and note whether the wait was worth money.
Business Response from Scott
I'm sorry you had a negative experience. We try to be as quick as possible. We are super fast with Desktop repairs because we stock all the common parts to fix them. I'm assuming this was a laptop repair. It sometimes can be difficult to locate certain parts for laptops. However, no other repair shops in the area even stock parts at all. Big Box stores will simply order the part from HP, have it overnighted and pass the high costs to the customer. We've found many other sources to purchase parts at very reasonable prices...but unfortunately they can take longer to arrive. Again...sorry for the bad experience...and I hope we can serve you again in the future. Regards, Scott
