Signature Dry Cleaners

I have taken my clothes to this cleaners for 6 years, they are all polite, courteous and efficient, wouldn't change, a very happy client.

Hello Katy!!! I'm am happy to announce that Signature Dry Cleaners is under new management. With the help of my wife, and friendly staff, we are on our way to restoring the reputation of Signature Dry Cleaners.

We are a family based business and have incorporated incentives (50% off first time customers; $10 off for every $100 spent; 20% off all orders for 3yr plus customers, etc.) to give back as appreciation to all of you who bring us business and intrust us with your clothes. We promise to do our absolute best in satisfying your Dry Cleaning needs and will strive to be your Dry Cleaners of choice.

If there are any issues or concerns, please don't hesitate to ask upon myself, Omar, or my wife Victoria. We thank you and look forward to providing the Katy area with exceptional Dry Cleaning service.

Wish I could give them zero stars. Took two suits in, and they damaged both. Claimed they both came in that way. They fixed the two buttons they broke, but there's no way to fix the collar they ruined. I've had the suit for ten years, with no dry clean trouble. And all of a sudden, the fabric is faulty and the shrinkage is not their fault? My wife (who knows fabric quite well) says the felt backer was shrunk by an over-aggressive presser. Be that as it may, I now have a $350 dollar jacket with a collar that fits someone else's suit. But here's the sad part... Dry cleaners are not hurt by bad service, because they have a continual rotation of new customers who don't know better. Let the buyer now beware.

I'm sad to say that I am now looking for a new dry cleaner. Initially, they followed their promise that if you bring the clothes in by 9, then they're done by 5. Now it takes 3 days but their sign is still up. Also, I am now paying $.50 more for each piece of clothing since once my cat decided to curl up on a dirty shirt. I've been inspecting each shirt before taking them in for the last 3 weeks and no cat hair. But the charge is still there every time. How can you charge someone just because they own a pet even when there is no hair? Overall, I haven't had any issues besides these but I won't recommend them anymore and I certainly won't be going back.

I took my dress suit into this cleaners expect top rate service. However, when I returned to this business to retreive my dress suit the two buttons were missing leaving only one button. I'm glad that I look at my suit before leaving. When I brought this to the manager (young man) he just dismissed it by saying, "maybe the button were missing before you brought it in to be cleaned". I replied, "the day before I brought my suit to your cleaners it was worn to a business meeting" and remember using all of my buttons on that day. Then, I related to him that his worker had carefully examine each piece of my suit before accepting it in to be cleaned." He had a very bad attitude and said that he was not going to do anything. Take it somewhere else!



So his service was very unprofessional and I will never take my business back to that cleaners.



From E. R.