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Bits & Bytes Computers

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Business Details

Hours:

Regular Hours

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Brands:
apple, microsoft
Neighborhood:
West Memorial
AKA:

Bits & Bytes

Categories:
Computer & Equipment Dealers, Computer Software Publishers & Developers, Computers & Computer Equipment-Service & Repair, Computer Hardware & Supplies, Computer Software & Services, Computer System Designers & Consultants, Computer Technical Assistance & Support Services

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Reviews

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10/02/2015
Overall

Had iPad screen replaced, after receiving it back the screen now falls out and the wi-fi does not work.

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04/03/2013
Overall

I have been using these guys for over 10 years. They are always friendly and fix my computer. I have tried some of the other guys and all-ways end up back at Bits and Bytes. I do recommend them very much.

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savynotanoobman
03/01/2012Provided by Citysearch - 
Overall
agree with watch out

some one there turnd a friend against me sayin that my games from rom world had a virus that destroyd his hardware.have all the games still working on my win 98 computer with its og 12 gig hdd and no antivirus on it works like new still.also viruses attack programs, replacate themselves but cant blow up your hdd ,monitor, or any thing like that.

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mtcollins88
12/03/2009Provided by Citysearch - 
Overall
Yes and Professional

They are always there to help you out and someone you can bring your computer to and TRUST that they are doing the right thing, will not over charge or up charge you, and do it quickly,

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07/24/2009
Overall
I've been going to this busine...

I've been going to this business for over 5 years. I've never had any trouble with them or their service until this year. In fact, "Larry" runs home calls and is awesome! I had bought a custom made gaming computer and the motherboard died. I brought it to them for repair and was told it was warranty work. They sent it out for repair from the manufacturer and it was sent back, still broken. They tried to charge me $230+ for a new motherboard, because they did not want to dispute an RMA ...view morerepair with the manufacturer. I said "No", it's under warranty, I'm not at fault here, send it back, I didn't authorize a repair for over $200+.". They send it back, and again it comes back unrepaired. They tell me I'm SOL and I have to fight with the manufacturer. Oh, hell no, I'm the consumer, and it's their place to fight for the RMA. I have a product, that's under warranty that they won't repair without charging me AGAIN for another motherboard. I can't believe after all these years that they would treat their customers like that. I have filed a complaint with the BBB (which I now see them as being rated an "F" because they don't solve or respond to complaints). Do yourself a favor, take your business somewhere else. Somewhere where they appreciate their long time customers. Through no fault of my own, I now have a dead computer, that's still under warranty because these bozos are too lazy (or imtimidated) to fight for their customers. Never again.view less

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01/14/2009
Overall
Wouldn't stand behind their work.

I had some work done on a laptop prior to Christmas. Although some applications could access the internet, Internet Explorer could not. I thought there might have been a glitch when some additional programs were loaded after the re-format and Operating System was re-loaded, so I tried a Restoration, which also wouldn't work. I needed to do some work for business, so I just grabbed another available computer and used that, which connected to the Internet with no problems, so it was t...view morehe computer, not the connection or ISP. Because of the holidays, it was a couple of weeks before I could make it a priority to return to the shop, and I asked them to just do a fresh re-load. They wanted another $100 after I had paid them $200 for the first service, which didn't work properly. I just took my business down the street to the Computer Clinic, where the prices were more reasonable, and everything worked perfectly as soon as I got home. I would definitely recommend Computer Clinic at 1540 S Mason Rd as a better choice.view less

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Bits & Bytes Computers

21967 Katy FwyKatyTX 77450

(281) 395-9800

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Bits & Bytes Computers

21967 Katy FwyKatyTX 77450

(281) 395-9800

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