I will drive the extra miles to Total Clean on 291 hiway in Lee's Summit then waste any more money on a lazy company whose quality and customer's concerns aren't even a consideration! I picked 1 star only out of necessity, they don't earn that!
TLC Tunnel Car Wash
I was having my car vaccumed and wiped down, when it was taking a little longer than the 30 minutes promised. When I returned to my vehicle, I found my cash stolen out of my middle console (a place they weren't even supposed to touch!) When I confronted the manager, he immediately took defense, saying "we are not responsible for any valuables left in your vehicle!" Uh, what about being responsible for your employees!!!! He did not offer any compensation or even a refund o...view moref what I had done that day. Of course, the two people who worked on my car were "on break" and "gone to a doctors appointment." Likely story. A police report was filed, but the police mentioned that unfortunatly they get several calls about this business!view less
Beware!!! Despicable quality and terrible service.
While doing a terrible job detailing my car (wasn’t worth the bargain price of $40), the staff damaged my vehicle. When the owner was contacted, he denied that they were at fault and claimed that I was trying to fraudulently claim the damage while at his shop. After speaking to his employees (they seemed like very upstanding individuals), they admitted to the damage and opted to not disclose this information until confronted.
THE WORST PART: The owner had confirmed that this damage happened while the vehicle was in his care, but claimed that it was because of a manufacturer’s defect. What a jerk. What a dump.view less