Posted by JennaSvans on 11/11/2009
I cannot say enough about SubTropolis Storage. The were very professional from day one when I spoke with John Keeney. I knew I was going to be one of those pain in the you know what renters because I was actually storing 3 vehicles I was trying to sell. I was always greeted cheerfully and encouraging by Mr. Keeney, Mr. Sparks, Mr. Landers, and Mr. Donius...they got quite used to seeing me come and go with my hopes of selling the vehicles. One time I was waiting there for three hours for a possible buyer, and was treated so kindly that it actually made the time pass a little faster. I even had to come in on a Saturday to clean out one vehicle and remove some signage and they did not rush me...even told me that I would have a little more time because they were waiting on a boat drop off where the owners had run behind on time. How nice was that? I got what I needed to get done completed...and left feeling good, un-rushed and ended up getting more done than I thought I would.
Also because if how much time I have actually had to spend there...I got a sneek peek into another side of the inner workings of the place and was impressed. All of the men take such a pride in caring for every unit in that place it really surprised me. Very very careful moving boats and trailers into place and communicating with clients about concerns or problems...and even how to avoid problems.
This place is also secure, clean, fairly priced AND does NOT smell. I cannot say that about the last place I used for underground storage. I have had vehicles key-scratched at another place...Not at SubTropolis! Loved the experience and would highly recommend them to everyone.
Thank you John, Bill, Gary, and Lee for a good experience.