The business gets 1 star, only because there are no options to give it ZERO.
The owner of the business greeted me and tried to hit on me, despite him telling me he was married and me telling him I was married also.
When i wanted to speak only about my phone repairs- phone was brought in for another issue (still functional- could call/text/use web/use apps), and during the initial visit- phone was damaged and returned to me in non working order.
When i called the store to explain what happened, I was told to bring it back in. At this visit, i met the "owner" from the above scenario. He was very aggressive, implied that I was only trying to get a free phone/free product. Told me to call God, BBB, whoever I needed to because he was NOT fixing my phone. Told me to put the phone on craigslist. Told me to sue him.
I came into the store with a good attitude (thinking my phone was going to be repaired) so there was no reason for owner to get aggressive with me. He pretty much just flew off the handle for no reason, reading other reviews- i guess this is the norm for him?
Owner told me to leave my phone, and they would call... No call ever received.
Finally called to followup on the phone, and was told it was ready.
Upon picking it up, phone still had not been repaired. I wish I never took my phone here, at least i'd still have a working phone (despite the issue i brought it in for-phone was not charging properly). Now I am out of a phone, and nowhere near the end of my contract. Owner screamed insults at me as I was leaving store, and followed me out and watched me get into the car.
I will never go here again. I encourage you not to as well. I have lived in Kansas City all my life and in some pretty crappy areas, and NEVER have I ever been treated to or spoken to the way I was here at Good Call.
Please do not go