What is it about these women that manage these properties? What is making them so angry and rude? Besides the talk around North KC and the reviews, my granddaughter has had contact with "Rosy"/Rosalina". Very nice when she was showing the unit. Horrible, rude and insulting when it came time to pick up the keys. It's a good thing I wasn't there. Can someone tell me who the property owner is? I would like to file an official complaint. There is no need to be sarcastic, rude and down right hateful. And hangup on us, when we tried to talk to her about getting the keys to the apartment. She just kept saying, if you are not here by 5:30 too bad. We were treated like scum. Of course that sets the pattern on how she will be treated as a resident.