I would not buy my jewelry from anyone other than Simone at Vinca! From the moment you walk into the store you are greeted with a great atmosphere. They are so personable and make you feel comfortable. They are attentive, but never pressure you. Moreover, they have great pricing on their jewelry, especially for the quality that you receive! Simone and Thieu have taken their time in sitting down with us, and finding or designing the perfect piece of jewelry. The options are limitless, for example, I've liked a ring but preferred a different stone, different metal, the shape of the ring tweaked, mount of the diamond different, or any variation. They really listen to what you want. There hasn't been anything so far that I have asked, that Simone has not been able to make! The jewelry Simone makes is unique and made with the best diamonds. It is always elegant and delicate in appearance. It is evident that Simone does not ever make a piece of jewelry he is not proud of. You can tell Simone's work right away when looking at a ring. Furthermore, I have never had any problems, defects, or issues with any of the jewelry. I have never had a piece made that did not come out perfect. I can't tell you how much my fiance and I LOVE our engagement/wedding rings! They are amazing! We have bought several pieces of jewelry from Vinca, and as we like to say, "There are now generations of Vinca jewelry within my family"!
My boyfriend and I have been desperately searching everywhere for the perfect engagement ring. I have one stipulation, that it be a cocktail ring and look identical to one I found previously. When I walked in to Vinca today Simon greeted me and was as sweet as can be!! He wasn't pushy pr aggressive, and he encouraged me to simply "take your time and look at everything". It was so refreshing to not have someone breathing down my neck the entire time. While he knew I wasn't purchasing today he still brought me a glass of wine and treated me like gold!! What an incredible place- I cannot wait to own my ring made by this wonderfully kind man!!
I recently bought a camera lens on eBay from these folks. UPS trashed the shipment (as usual - NEVER SHIP UPS!!!) and has been (IMHO) totally inept in handling the problem. The A Plus folks there have kept a steady stream of emails and phone calls coming to get this straightened out for me and make it right. It's rare to find folks who really and truly make customer service a priority. A Plus is a real gem and sets the standard very high for customer service and square dealing. I only wish they were in Lexington (where I live) so that I could shop with them more.