So far so good our rental with benchmark has been enjoyable. Rachel is who we deal with and she is so kind and helped us out a lot. Our move was last minute and she really took an extra step in getting us into a really nice place. Here are some things I can say from my experience with benchmark. Unlike most and other rental companies the houses at benchmark are updated and remodeled I will say about 80% of the properties. Properties that are not from what I've seen they will get them fixed up for u in time for ur move in. So the ups are really nice homes they even work with you if ur credit isn't that greAt when most place will just turn u away. The only problem I have is that one time I had a maintenance issue and the maintenance person came to fix the issue but after doing so walked threw the house which I knw cause bedroom doors were open that I left closed and he wrote up a report saying the stove and fridge wasn't clean" not cool! There needs to be some kind of respect of privacy in these matters. I'm a very very clean person but even the most cleanliness ppl may have a few things out of place sometimes ex specially with 3kids. They do inspections on the property every 3-4 months I think which I feel is to much. But I totally understand coming out one time to check things out because the owner really does put a lot of money into the properties from what I see! So would I rent from them again? From my experience absolutely" will I recommend u rent from benchmark? Absolutely. My stay has been enjoyable and Rachel is so awesome! So like I said in the beginning, "so far so good"
6025 Prospect AveKansas City, MO 64130
1 year ago I was planning on moving back to the KC area after having lived in California for 20 years. Needless to say, it was a very huge endeavor and I was really overwhelmed with how to find a rental. My father met with JR from Benchmark, once I found an ad for a rental in Blue Springs that looked really great. My dad had a great experience with meeting with JR and seeing the property. They worked out all the paperwork and dealt with me mainly by email, which was very convenient. The house was in good condition inside, except not as clean as I expected. The major complaint I have is the lawn. TONS of weeds and dirt, no grass, dead bushes and they weren't willing to do anything about it to make it better. The work orders I've placed in the last year were all dealt with in a timely manner with really great maintenance guys! The house has been a nice fit for me, but I won't be extending my lease since I'm buying a house in Lee's Summit. One other complaint I have is that when I asked if I could possibly do a month to month lease, once my year was up, due to me trying to find a home to buy, they told me no. I've been an excellent tenant for Benchmark (they stopped doing the quarterly check ups because the house is always in perfect condition) and I was sincerely disappointed that they wouldn't consider making an exception for a tenant that has taken great care of their property. I would recommend them to others.
I have rented from benchmark for two years and I rented two different houses from them. The first one I lI've in smelled like animals but once I complained and told the I wasn't going to deal with it they came right over to fixed the problem. I had problems with the heater and they came right over and fixed it. I lI've in a area that wasn't to safe and my house got broken into, my rent money was stolen and I was going to be late with the rent, well the worked with me and didn't charge me late fee. Well my car got broken into a coup le month later and talk to Rachel told her we need to move, she talked to the owner got us out of that house 2 months before our lease was up. When we moved into the new property, it was clean and had new carpet. They gave us all the deposit and the pet deposit back. Any time we have a issue with anything they are over with in a day or two. We have referee two people there to rent from them and the gave us referral bonus. I love this rental place. U take care of there home and pay your rent they will take care of you. I like to deal with Rachel and Craig when I needed anything they are very helpful