We met with Steve Anderson to discuss replacement of windows, two patio doors, and one entry door. Bordner was one of 6 quotes we received for this project. We wanted Marvin Infinity windows, and Bordner is one of the few in Kansas City that sell and install these windows. Steve was an excellent salesman. Took the time needed to answer all of our questions and explained all of our financing options. A real pleasure to work with, not only during this initial meeting, but all through our project until it was done to our satisfaction. A crew came out in November to complete the project. I will not go into great detail on the problems we experienced with the work this crew did. Suffice it to say, it was neither up to our standards nor Bordner's reputation for excellence. Over the course of the next couple of months (keep in mind - this was over the holidays and it was not great weather for outdoor work), we were in contact with Steve regarding our concerns. With a few glitches in communication, primarily within Bordner between departments, the company sent out Don Edwards to fully assess our issues, and, most importantly, resolve them. Don worked for an entire week to make our installation right. I can not say enough times what a great job he did. I teared up a couple of times in thanking him as I was so glad to have someone see the problems we saw and fix them. All of the work was completed in our satisfaction the first of February. I do not feel the problems we experienced are typical of working with Bordner. There was an issue of the wrong crew for the job, weather issues, and the holidays which lent themselves to our job. What I can not stress enough is this company's willingness to go above and beyond to make things right. Never once were we made to feel that our issues were not important or a priority. I would highly recommend this company.
Kansas City, MO 64139
From Business: In business over 21 years. Rely on Mike's Gutter & Window Cleaning to get it done the first time. Reliable & quality service every time. Servicing Kansas and Missou…
Save yourself the time, money, and headache. Hire Ryan Construction Systems inc. Ryan Construction Systems Inc in Kansas City are fantastic. I could explain the entire long story as to how my roof began to leak, but that is immaterial at this point (and it's not that exciting either). I called Dan Ryan, left him a message, and he returned my call a few hours later. We discussed my issue in detail (it was around 5:30pm on Thursday). I explained that it wasn't a terrible, flooding issue, just a few drops - and that I determined through some deductive reasoning - originated from a skylight. Dan listened to my story and said he would send someone to investigate the situation the next day. On Friday, we talked and he told me that someone was on his way to take a look at my roof. We had a scheduled time and they were there at the exact time. I drove up to my house and the men were already working. They explained to me the issue and told me they could repair it on the spot. Mind you, it was raining steadily, but faze them it did not. In less than an hour and a half they dismantled the skylight, removed shingles, installed new flashing, and replaced the shingles. The leak was repaired and the roof was better than when they arrived. If you need roof repair, Ryan Construction Systems in Kansas City, MO. I should add that they are extremely reasonable in cost. To make the repairs they did would have cost me double the money, and probably an additional day or two. Save yourself the time, money, and headache. hire Ryan Construction Systems inc
I can't recommend Bordner highly enough. They are phenomenal. I used Bordner to install new Windows and Siding on my home several years ago. I have not had any issues with them and they still look great to this day. This is why I called them for a bid on my new roof. I still had 2 other contractors out to perform my due diligence. But I have to say I was blown away at what Bordner showed me. By the time our appointment was over I felt like I just took a roofing 101 class. The other 2 contractors never knew what hit them. I asked them questions based on what I'd just learned with Bordner and they couldn't even answer. I felt like more of an expert than they were! Now my new roof is installed (by Bordner of course) and I'm still sold on Bordner and their work. I did have one question about the roof when it was all over, but the supervisor came back out and showed me why they installed it a certain way and I was satisfied. Call Bordner before you call anyone else, they will show you the right way construction should be done. Then you will be prepared to ward off those unscrupulous contractors.