More Info

General Info
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Kansas City, KS to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Extra Phones

TollFree: (800) 322-1189

Brands
converse, levis
Payment method
visa, master card, amex, discover, check
Location
Legends at Village West
Neighborhood
I-435 West Kc-ks
Categories
Other Information

Bike Parking: Yes

Provided by

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
EM
Evan M.

07/18/2015

Overall

Talk about a joke. My wife scheduled an appointment to get my son's 6 month pictures taken here. He's appointment was for 11:40. When we showed up at 11:20, the place was packed. No big deal we thought, we're a bit early. 20 minutes pass and the same family that was getting pictures when we showed up are still getting their pictures done. Another half hour and they are just "finishing up" with the same family. Now they have to pick out what pictures they want. To make matters worse there was a family ahead of us who said the were scheduled for 11:20. We ended up walking out.

Two people working on a Saturday is ridiculous! Not to mention when the two people working have no idea how to deal with a large crowd of customers. Just be warned, if you're planning on getting pictures taken here, be sure to clear your schedule for the day cause that's how long you'll be waiting.

SV
Sabrina V.

06/17/2015

Overall

If I could give zero stars to Jcp salon at the legends in kck I would. They have terrible customer service. And I wouldn't even know about the stylist considering she never showed up for our appointment. I took my niece to Get her haircut and since we couldn't Get anyone to answer the phone when we tried to call for appointment we decided to see if they had any walk ins since it was a Wednesday morning. Not busy at all. In fact two older ladies sat in salon chairs talking while we stood at the front desk waiting for help. They Looked at us several times without acknowledgement so we thought maybe they were customers. Finally one asked if we needed help. Said the stylist wouldn't be in til 3 so we said we would come back at that time. We showed up ten minutes early and sat there while no one at all was around. We finally heard voices in the back so I tried calling the number so maybe the ringing phone would bring someone out to answer it. It did not. Apparently the reason we were not able to get an appt that morning. Then when the same lady from the morning came out with her customer she saw us and said our stylist would be in shortly. We sat and waited another ten minutes and were about to ask how much longer when our stylist called and said she would still be another twenty minutes. It was 3:15 at this point. we said we were not gonna wait and leave. The lady hung up the phone and said OK sorry and walked away as if we were an inconvenience for not cancelling. After we used our time and drove all the way back there for nothing. Not really close either. I told my niece this was probably a blessing as with their Level of unproffesionalism she probably would have gotten a terrible cut. Never going to this place again. No offer for compensation or anything

Details

Phone: (913) 334-0285

Address: 10904 Stadium Pkwy, Kansas City, KS 66111

Website: https://www.jcpenney.com/locations/ks/kansascity/clothing-stores-kansascity-ks-2912.html

People Also Viewed