I called from an auto shop, regarding a hard-to-find and expensive part we needed for a jeep job in process. The lady who answered the Parts Department must have been having a bad morning. I noticed her mood immediately upon her answer of my call and felt sympathy, so I tried to go out of my way to be extra nice and provide all the information she needed. But it didn't matter---she was hell-bent on being pissed off.
She kept interrupting me, condescended to me, was downright unhelpful and extremely rude.
I realize that everyone has bad days. But if your JOB DESCRIPTION entails HELPING PEOPLE, you should probably either leave your baggage at the door, or look for a new job that does not require you to interact with other human beings. Work is NOT the place to act like that. If you really can't control your emotions, you're better off calling in sick.
She just lost Chrysler Windward a pretty big deal. And I wasn't expecting her to be exceptional---all I wanted was to be treated decently...but apparently that's too much to ask.