My husband and I stayed here over this last weekend for two nights. Well the price was right compared to other hotels in the area, there were a few glitches we ran into. The first and foremost was that our room was not cleaned the second day we were there. We went to the hotel front desk and were told it should have been. The girl did not seem surprised however that it was not. We were tired and we ask for some clean towels of which they had very few. Secondly, this is a non-smoking property. Why then did my husband and I continuously have to walk through smoke? Everyone sat on the steps, on the hotel balcony, and in front of the doors smoking. You could not walk out your front door without walking through somebody's cigarette smoke. There needs to be a designated smoking area or no smoking on the property. A nonsmoker should not smell like smoke in a non smoking property. There was one small bar of soap for the whole stay. The light over our sink area did not work until the middle of the night where it came on all by itself. Most buttons on our TV remote did not work. The room was clean enough the first night. It was convenient and mostly quiet.
2575 S 11th StKalamazoo, MI 49009
From Business: At the Best Western Plus Kalamazoo Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Ka…
3800 E Cork StKalamazoo, MI 49001
From Business: Property Location Located in Kalamazoo, Baymont Inn & Suites Kalamazoo East is close to Milham Park Golf Club and Bank Street Farmer's Market. This hotel is within …
Our stay was great. The staff were very knowledgeable and were very accommodating. We requested a quiet room. She put is in just that. Breakfast was pretty standard. Waffle iron, Cereal, toast, juice & coffee. The rooms were clean and very modern in design. Appliances should be updated. More electric outlets NEED to be installed. Running power strips is very dangerous. Big downfall for us was no guest laundry. As a last minute getaway, we needed laundry service. The woman at the front desk was helpful in directions to the nearest laundry mat though. When it came to shower /bathroom extras, the product was a nice brand, but no hair conditioner. I couldn't wash my hair during our lovers weekend. No way to get a brush threw my hair with out it! No lotion either. Only 2 shampoo, a bath bar & a face bar of soap. All in all, for the price, it was a great stay. We will define back if the opportunity comes our way. Planned or unplanned :-)
I cannot express how relieved I was to find this motel. I was there for a Western Michigan University 2 day orientation- and I needed a room for the night. I didn't know the area, but when I called the front desk, the gentleman was professional, kind, informative and reassuring. I felt like he was my personal concierge at a 5 star hotel. When I arrived, it was not just a reasonable bed, shower, free wifi, and free simple breakfast in the morning, but a newly renovated, clean, comfortable, nicely decorated motel room!! It was easy to get to from campus and located in a safe business area close to strip malls and a variety of fast food or restaurants. Bonus: I walked to the steak restaurant through the parking lot!! I'll be making many trips to Kalamazoo over the next 4 years, and I don't plan on staying anywhere else!!