More Info
Full Service Is Our Specialty For All Your Replacement Glass Needs.
- General Info
- Heinz Wallace & Sons Glass Company in Junction City, KS, provides fast, friendly auto glass replacement services as well as replacement glass for residential and commercial properties. Our work is guaranteed and we are Dow Automotive and I-Car certified for your peace of mind. Auto glass plate glass & mirrors Patio doors & insulated glass Furniture tops Sales & repairs of screens Storefront & glazing contractor Commercial door closers & repairs Call or visit today for all your replacement glass needs!
- Extra Phones
Fax: (785) 238-3993
TollFree: (800) 432-2329
- Services/Products
- Sales & Repairs of Screens, Furniture Tops, Fast Mobile Auto Glass, Storefront & Glazing Contractor, Auto Glass, Commercial Door Closers & Repairs, Replacement Windows & Doors, Pro Tint Glass Tinting, Furniture Tops, Residential, Auto Glass, Patio Doors & Insulated Glass, Auto, Farm, Replacement Windows & Doors, Plate Glass & Mirrors, Store Fronts.
- Brands
- Auto, Dow, Residential
- Payment method
- amex, discover, master card, visa
- Location
- Y
- Accreditation
I-Car Certified
- Categories
Reviews
08/05/2012
I was recommended to this auto glass installer by State Farm. They replaced my front windshield. This was the first windshield I have ever had replaced that leaked. I brought it back in and they attempted to fix it but it didn't work. I deployed shortly after that and then moved shortly after my deployment. The leak wasn't too bad and I only dealt with it when it rained hard or I went through an automatic car wash. Recently I went to a local glass shop to get a chip fixed and they informed me that I had the wrong windshield in my car. This was also apparent from the VIN number being covered. I called Hienz Wallace and sons and they told me it wasn't their fault that it was the wrong windshield and they are not responsible! The guy I spoke to was VERY rude, would not even let me speak, even though I was extremely professional with him. I finally said to him that I let him speak and could he let me. At that point he hung up on me. The "guarantee" they have is only good if they feel like honoring it. With customer service like this, I can't believe they are still a recommended installer by State Farm. I would HIGHLY encourage anyone thinking of having work done by this company to think otherwise. Really one of the worst customer service experiences I have ever encountered.
Details
Phone: (785) 238-5728
Address: 625 N Calhoun St, Junction City, KS 66441
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