Posted: 5 days ago
I work front desk at a hotel so I constantly use Manhattan's taxi services. This is by far the worst service on our list. The wait is never as short as they tell us it will be, if they show at all. The worst part though is how rude the dispatcher is. Every time we call she is unprofessional and rude. Even when trying to cancel (usually because they are very late) she is has been excessively impolite. They will be taken off our list and certainly will never be recommended.