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Cornerstone Animal Hospital

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Business Details

31

years

in Business

Where Pets Are Family,Too Our mission is to provide high quality care for stages of your pet's life. This means ensuring your pets are pain free and have a good quality of life as they age.
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

SunClosed

General Info:
Cornerstone Animal Hospital has been engaged in providing quality pet care for our neighbors for over twenty-six years. Cornerstone Animal Hospital is an AAHA ( American Animal Hospital Association) certified hospital. Cornerstone Animal Hospital is a full service hospital offering both medical and surgical care for dogs and cats. We also provide care for birds, reptiles, ferrets, rabbits, and other small mammals. Our digital radiography allows us to detect many small and subtle problems not seen on traditional x-rays. Our in house laboratory allows us to determine the cause of illness for our patients in a few minutes to a few hours in most situations, allowing us to start appropriate treatment without delay. We preform routine surgeries such as neuters and spays. In addition, we also perform more complex procedures such as orthopedic surgery and soft tissue surgery involving cancer and other complex issues. Cornerstone Animal Hospital offers many unique services such as our advanced dentistry periodontal surgery, basic orthodontics, and endodontic treatment (root canals). We have a special interest in helping our aging patients live long, comfortable, and quality lives. Many of these patients quietly suffer from arthritis and other slow life-robbing health problems. We are pleased to offer a combination of options (therapeutic laser and acupuncture) other than drugs to manage these problems. As of January 2014 American Association of Feline Practitioners has certified Cornerstone Animal Hospital as a Cat Friendly Practice. In addition to traditional medical care, we offer alternative medical treatments options. Alternative medicine is used in conjunction with traditional, or as a sole method of treatment for many medical and painful conditions. The use of acupuncture and Chinese herbal medicine is very beneficial to older patients with chronic medical conditions. Our internet store allows you to buy many of the health care products for your pet at home at your convenience. Shipping is always free on all purchases. Another service offered is grooming - summer cuts, mat removal, baths, nail trims, nail grinding, and flea dips. Boarding is available with Saturday and Sunday drop-offs or pick-ups in the afternoon at 4:30 if scheduled. We believe continuing our education - staying informed on new and changing techniques and treatments - is important in order to provide you the best service. While only required to have ten hours of continuing education per year, we spend forty to one hundred hours in advance training per year in order to offer your pets the best care possible.
Business History
Cornerstone Animal Hospital been part of the community for over thirty years. During that time Cornerstone has been on the cutting of providing new services and treatments to prevent suffering and maintaining the health of our patients.
Services/Products:
Payment method:
insurance, paypal, cash, financing available, amex, check, debit, discover, master card, visa
Location:
Cornerstone Animal Hospital is located at 44th Street and Rangeline on the southeast corner. Please feel free to stop by and visit us. Schedule a tour to see our entite hospital.
Amenities:
Accreditation:

Certified Veterinarian Acupunctuists by International Veterinary Acupuncture Society

Certified Cat Friendly Practice by American Association of Feline Practitioners

AAHA Certified Hospital by the American Animal Hospital Association

Cerrtified Veterinarian Pain Practitioner by International Veterinary Academy of Pain Management

Associations:
American Animal Hospital Association American Association of Feline PractitionersAmerican Academy of Veterinary Acupuncture International Veterinary Acupuncture Society International Veterinary Academy of Pain Management American Veterinary Dental Society Missouri Academy of Veterinary Practice American Veterinary Medical Association Missouri Veterinary Medical Association
Categories:
Pet Boarding & Kennels, Pet Grooming, Pet Services, Veterinary Clinics & Hospitals, Veterinarians, Dog & Cat Furnishings & Supplies, Dog & Cat Grooming & Supplies, Kennels
Other Information:

Parking: Lot

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Reviews

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01/15/2016

Overall

Cornerstone Animal Hospital is great! Staff there are nice, the hospital is clean smells fresh, the plants make it seem so relaxing, I have never seen that in an animal hospital before. Dr. Loden is a good doctor, easy to talk to. Max walks in like he owns the place too !

10/12/2015

Overall

Thank you for cleaning Betsy's teeth, they were really bad, I know, but I was so worried about putting her under anesthesia that I could not bring my self to do it, thank you for reassuring me that everything would go well and going over the treatment plan as well as how the procedure goes it really helped and for calling me when she was in recovery

10/02/2015

Overall

Awesome Service, my cat who has a history of urinary problems needed to be seen asap he was in so much pain in his belly. I just moved here and had not got a new vet yet. when I called, to see if I could get an appt, the person on the phone, said it sounded like Tom had a real emergency, and needed to be seen right away, even though the hospital was busy they got Tom in. I brought Tom in, a nurse came and got him said, we will take Tom to treatment to get his vitals and check his stability. Then Dr Loden talked with me, Tom was indeed blocked, being that he has had urinary problems like this in the past I figured that is what was wrong this time. Dr Loden and his staff was amazing. Thank you so much for getting Tom in right away, I have found a new vet ! Thank you for calling with an update, and taking care of Tom

09/30/2015

Overall

The Drs and staff are amazing caring and compassionate, so grateful I found such a wonderful Vet, their services they offer are awesome do not have to travel here or there, for the in depth care my dog has needed thank you !!!

09/17/2015

Overall

I am not surprised with these bad reviews I live down the street from this place and never see cars in front of the building at all. I did call them a year ago when I first moved here and the same as one review they were so rude on the phone I did not go in. A year later I decided to go ahead and give them a chance since I have not yet found a new vet in this area and it would be great to have a vet just down the road. ..



My dog hurt her leg on Sunday we took her to a trusted emergency vet and they said her fibula bone had a slight fracture that it would not need a splint on it if she stays off of it but if she is really active take her to your vet and have one put on. The next day I decided to try cornerstone vet out. we brought in our x-rays and Dr.Donald Loden said he could not read them they were over exposed he needed to give her a sedative and take new ones and she was in pain so needed Morphine and to stay the night at cornerstone and probably needs surgery and kept for a week. My mouth dropped because I looked at the x-ray cd and I saw the crack as clear as day. I did not trust Dr.Donald Loden from this moment on and did not want to leave my dog with him for unnecessary treatment. Long story a little shorter I have had 4 vets look at this ex-ray 3 here in Joplin and 1 from my long time and well trusted vet 150 miles out, they all say the same thing it is clear and it is a fracture and no splint is needed!!!

It is sad that they would play on a pet owners heart strings and would put a innocent animal through unnecessary treatment just for a extra buck! Shame on them!

Final note : Dr.Donald Loden is either a very bad vet and could not read on the x-rays that 4 other vets could clearly read - or he is a scam artist either way I give him a F-

claimed iconBusiness Response09/18/2015

Thank you for sharing your thoughts with us. We are always excited to see postive reviews. While we do not desire negative reviews our customer service department takes them very seriously, wanting to reach out and resolve them if at all possible. You presented your dog with a non-weight bearing lameness of the rear limb. It is our understanding that you tied the dog to your golf cart, forcing it to run beside the cart until it collapsed in front of the cart, at which time you drove over the dog's leg accidentally. The dog was seen by the Four State Area Emergency Clinc where x-rays were taken. The next day you requested Cornerstone Animal Hospital provide a second opionion on the recommendations given you by the emergency clinic. A copy of the x-rays was reviewed by Donald Loden DVM and Linda Scorse DVM. The copy of the x-rays was overexposed. The animal was not positioned properly to evalute the leg. Since fibula fractures do not generally cause non-weight bearing lameness in small animals and the xrays were inferior quality Dr. Loden recommended quality x-rays to be obtained for a proper evaluation. You declined these recommendations, paid the fee for the second opinion, and left with your dog. Confusion arises now, because we are unclear as to why you wanted a second opinion,if indeed you were satified with the Four State Emergency Clinic evaluation of the dog. Forty-eight hours later, you called and demanded the fee charged for the second opinion to be refunded. When a service,such as a second professional opinion,is provided, whether you accepted it or not,the fee is not refundable. For some reason,you feel you should not have to pay for the time and evaluation of your pet that you requested. Because it is our goal to provide quality customer service, I explained to you our customer service department would review your request if you would simply provide a letter from one of the veterinarians,stating that the copy of the x-rays was top quality,with the dog being correctly positioned and the fracture easily identifiable. At this point, you became a cyperbully,refusing to provide the letter, and threatening to leave negative feed back on the web if we did not comply with your demands. We want to work with you to resolve this problem, so please stop being a cyberbully. All we ask is that you provide the requested documentaion to our service department to solve this problem. Cornerstone Animal Hospital is the only hospital in the area that has allowed an independent, third party to inspect them ensuring the public of a high quality standard of care. We have cerftification by the American Animal Hospital Association that our hospital provides a high stanard of excellence in patient care. Only about twelve percent of the hospitals in the United States and Canada have achieved this high rating and honor.

This listing has been claimed by a business representative.

08/06/2015

Overall

Took my Dog in for an examination, the hospital was clean, and receptionist was kind and informative, did not have much of a wait before going to the exam room. Everyone was so nice the staff very professional caring and my dog Sammy who usually freaks out about everything seem to be happy wagging his tail. the nurse was gentle and patient with him. When the Dr came in he was kind gentle durning the exam, checked his ears and everything with out Sammy putting up a fight the Dr talked about Sammy's teeth and that they needed to be cleaned but I was like he is only 3 years old, the Dr showed me the tarter, I was worried that I could not afford the dental because I am on a fixed income, but the hospital staff worked with me, the offered care credit, and did a treatment plan that was affordable. I highly recommend this hospital the care and patience alone is top notch. Sammy got his teeth cleaned. When I went to pick him up he came trotting out like he was just part of the crew. the staff went over home care they really care, like they say pets are family too, they mean it! very pleased wont go any where else Thank you Dr Loden and Staff !

10/16/2013

Overall

Called the er hotline. And the guy that answered the phone was rude and talked to me like I was stupid. I have never had a sick animal . I would never take one of my animals there.!

claimed iconBusiness Response08/23/2015

She did not talk to Cornerstone Animal Hospital but rather the after hour emergency hospital

This listing has been claimed by a business representative.
Overall
Wonderful Care

Cornerstone has been the best animal care I could have hoped for. They are friendly and professional and they even go the extra mile by calling to check on their patients after treatment. My own doctors office doesn't do that. Very happy to take all my four legged family members to them.

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Cornerstone Animal Hospital

4401 S Range Line RdJoplinMO 64804

(417) 623-3080

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Cornerstone Animal Hospital

4401 S Range Line RdJoplinMO 64804

(417) 623-3080

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