My wife and I have been looking for close to a month for two reclining sofas, that would run electrically,,we did start out with your store first and then proceded to shop around to at least six more furniture stores,,when all was said and done,we went back to your store and bought the the second chair we sat in when we came in looking the first time,,i was glad i shopped around and felt i did what i was supposed to do as a consumer and then felt good with our purchase,,we did only get one this time and will most certainly come in your store if we do decide to add another chair to our home, we want to thank the staff at the Joplin store for their time and consideration in how the chair was to be financed, thank you for having a store location in this city.
We just made our third room purchase and the service has been great. We purchased our living room set in 2011, Our bedroom set in 2012 and just recently our dining room set. There was a scratch mark on the wood which is understandable so we reported it to Ashley and they had someone out to repair the mark. Fast customer service. Totally Love shopping at Ashley's and we will make our next furniture at Ashley's in Joplin, MO
The staff was very attentive and helpful, answering questions and measuring things for me. I found what I was looking for and it got perfectly into my room. The only thing that caused me a little trouble is that they will not tie in your furniture upon pick up, you have to be prepared to do that.. Which probably isn't a big deal to most people!