I would recommend this company to any local business owner. We arrived at our office this morning to find that we had a surge hit us overnight. We had 4 computers and 1 printer that would not power on. We ordered this equipment from Dell direct and called them first. They said they couldn't get out to perform service for at least 48 hours. We couldn't wait that long. We rely on our computers to run our business. We called around and found Velocita and they had a tech out within just a few hours. They had everything fixed up the same day and even worked directly with our insurance company to handle all the paperwork. As you could guess we won't be working with Dell any more. Thanks goes out to Eric and the tech team at Velocita.