We visited the Johnstown Ashley Furniture on a whim looking for a bookshelf for our daughter. They didn't carry a bookshelf to satisfy her but they did have a living room set that I just loved. I was not satisfied with the accent chair so Candice assisted me in finding a rocker recliner that was absolutely perfect. My mom who happened to be with us fell in love with it as well. Candice explained all our finance options and assisted with delivery (we are out of the area). Candice had a team of guys move the recliner over to the living set both to give me a visual on how the items looked together and to give my mom an extra chance to sit in the chair. How thoughtful!!! She was very kind and friendly and sent us off with such a positive experience. Next day my parents returned to purchase the chair. Calling for delivery they were told it was discontinued and none were available. Candice came to the rescue and obtained the floor model for them.