I'm not sure why some women have posted such scathing reviews of this location, perhaps they've never been to any other bridal store. I have visited this particular locations on MANY occasions. Once for a bridal appointment with my best friend, once for a formal dress for a cruise, once for a bridesmaid's dress, and once for my daughter. I cannot say enough great things about the consultants and their management staff. These women are truly committed to creating an ideal experience for each bride and client that walks through their doors. They spent extra time beyond my best friend's appointment making sure she felt beautiful and that every accessory was perfect(I saw another reviewer said they "try" to charge for every little thing...pretty sure that's every bridal shop. You pay for the dress, the belt, the shoes, the veil, the headpiece... those are all separate pieces). When shopping for my bridesmaid's dress, even though my sister(the bride) wasn't with me and I really loathe the dress she picked for the bridesmaids, their consultants made me feel beautiful and important. When going in for my daughter's flower girl dress, they made her feel like she was a princess. Even looking for my formal dress, a consultant spent time looking for my size and made several great suggestions.
My sister and I visited the JC store two weeks ago on Sunday. From the moment we walked in we were very impressed with the level of customer service and attention to detail. The manager was so sweet and helpful and Morgan was outstanding! They really listened to our concerns and knew exactly what would work and wouldn't! They were like shopping with your best girlfriend but with more knowledge. My sister found her dress and on the first visit (which is almost unheard of). I highly recommend this store- they are all super knowledgeable, friendly and professional!