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Northwest Chrysler Jeep Dodge Ram

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Business Details

YP Qualified

Hours:

Regular Hours

SunClosed

Payment method:
all major credit cards, financing available
Categories:
Auto Repair & Service, New Car Dealers, Used Car Dealers, New Truck Dealers, Used Truck Dealers

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Northwest Chrysler Jeep Dodge Ram

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08/14/2015

Worst experience ever! I am from Austin. I had made my deal online with the internet sales manager, Michael Cruse. We had already agreed upon price, terms and my wife provided everything he needed to have the paperwork ready to go as well as making sure the preowned vehicle we were purchasing was added to our insurance policy.We were also trading in a vehicle and my wife had filled out the preinspection estimate and ... view more

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claimed iconBusiness Response.08/18/2015

We apologize for the frustrating experience you had at our dealership. We understand that you are upset, and we would like to talk with you to see what can be done to make things right. Please contact our customer advocacy manager Matt Munson at 832-912-2587.

This listing has been claimed by a business representative.
11/27/2014

I've bring my Jeep for a warranty service since the cylinder head needs to be replaced three times. I brought the car and have told the service advisor what the problem was the first time that i brought the car there and they just reset the computer and the check engine light came on again next day that i took the car. Then i brought the car there the second time and they have said that i was right and now they need ... view more

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06/04/2014

i dont trust this dealership, i wrote my personal review on yelp. all true facts about my bad experience with nw dodge dealership service department and someone at this dealership contact yelp to REMOVE MY TRUE REVIEW OFF YELP. SO WHAT DOES THAT TELL U?? HMMM SOMEONE CANT HANDLE THE TRUTH??

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cargree
03/11/2012
Great and simple experience

I appreciated the assistance Mr. Eric Arguello and Mr. Enrique Lance provided my daughter and me. They were very knowledgeable and helped us find the perfect Jeep. We are excited and grateful! Their site and merchandise was beyond our expectations. I agree that there were no hassles towards the car purchase. We are sharing our experience with our family and friends too.

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skankin_sk8er
01/18/2012
For a car buying experience, the best it gets!

My husband and I needed to buy a new car and we were bracing ourselves for a bad experience. After going to a few places we tried here and were very happy! Will totally helped us out and made the experience a lot better than we thought it would be. We just want to say thank you to these guys!

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whitefire
12/05/2011
Thank you Northwest Dodge!!!

I have recently been in the market for a newer car after driving Christine for 4 years... And in the process of looking around have been BSed around by other dealerships... I was refered to Jeff Taylor by a good friend of mine... I will say this... I have never met an honest car salesman until now... Jeff Taylor gets the job done!!! I will be refering people to this dealership and this man... I would like to send a B... view more

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fvelahouston
11/20/2011
Thank you Northwest Dodge

I would like to take this time to thank Northwest Dodge and especially Raymond (my salesman) who did an outstanding job with me shopping and purchasing the exact truck I've been looking for. He really made a difference with our shopping experience which we greatly appreciated. This is the second truck I've bought from you guys and have nothing but great admiration for the way ya'll handle business, good prof... view more

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mgw0815
10/07/2011
Just bought my second vehicle here

I can honestly say that I have never had a more pleasant vehicle purchasing experience as I have had with Jeff Taylor at Northwest Dodge. I bought my H2 Hummer from him in April of this year, and was so pleased with this experience and service I received that I decided to purchase a truck for my son from him this week. Jeff goes the extra effort, treats you like you are family and really cares about making sure tha... view more

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danielman
09/21/2011
Awesome truck buying experience

It's not hard to believe why Jeffrey has reviews, he sold me my Dodge truck just last week and it was a stress free transaction. I looked at about 6 different Dodge trucks and test drove 4 of them to make my careful decesion. He is very knowledgeable and has a great customer service ethic. The financing was painless as well, it was done in under an hour. I know reccomend him to anyone that is interested in gettin... view more

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Northwest Chrysler Jeep Dodge Ram

19616 Northwest FwyJersey VillageTX 77065

(832) 912-2500

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Northwest Chrysler Jeep Dodge Ram

19616 Northwest FwyJersey VillageTX 77065

(832) 912-2500

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