I purchased an engagement ring from Giorgeo’s Fine Jewelry. Throughout my whole buying experience, the customer service was very helpful. Michael was very kind and helpful, providing quick responses and helped me select the perfect setting for the diamond I chose. He provided many pictures to show me what the ring would look like, and answered all questions/concerns I had about the ring. Even after I decided to purchase the ring, Michael continued to be a valuable resource, helping me through the process of paying for the ring, and answering questions I had about ring insurance. The engagement ring itself was of great quality - they were right when they said it would look far better than the pictures show. I am very happy with the product, and would recommend Giorgeo’s Fine Jewelry for the quality of their items and their great service.
My watch needed a new battery so I decided to give Giorgeo’s a try. I am so glad I did. First of all, the store is very clean and a pleasure to be in and more importantly the people working there were very knowledgeable and friendly. I called on the phone first to make sure they did batteries and the girl I spoke with was very polite and helpful. In the store, Mike fixed my watch and then I asked him about my engagement ring. He spent about a good twenty minutes talking to me about the ring as he inspected and cleaned it for me. Needless to say, I will be a loyal customer to this store and I look forward to purchasing my fiance's ring here. The experience left me very happy and redeemed my faith in customer service.
My Husband and I have been married for three years. While shopping for my engagement ring we went to several jewelers. We always ended up leaving feeling unsatisfied. Jeff and I went to Newport Center Mall one day and walked passed Giorgeo’s Jewelers. The minute we walked through the door we felt welcomed and that we mattered. Aaron asked what he could help us with. He took the time to sit us down and explain what to look for in a diamond such as color, cut, and clarity. No other jeweler had took the time to teach us this valuable information. We were so happy with their customer service and sincere interest in what we wanted and how to get it for us. Needless to say we have been loyal customers ever since.