Hudgins Plumbing

I am in mid process with a repair with them through American Home Shield. I am completely pleased. Dean is great.Job is done and I couldn't be more pleased.

Avoid at all cost. They are rude and do not communicate with their plumbers. It seems like they do not like working with people with home warranties. If your home warranty company assigns them I would ask to switch. I received a call from them this morning and I specifically told the lady that my wife will not be back till 3 because she picks up our son from school. She did not tell the plumber so when he tried to come at 2 we had to tell him no one would be there. The lady then calls me to reschedule and says that I did not tell her that and that she didn't remember having that conversation. I would not do business with them. And if you look through the other reviews you will see that she is usually the problem.

Update: I know she was lying because she sent a note to the home owners warranty saying that the appointment was set up between 3-5.

Hudgins Plumbing came out on a job for me. They were fast, knowledgeable, clean cut and extremely efficient. I have used them several times since and have been very pleased. This is the ONLY plumbing company to use.

This plumbing company contracts with my home warranty program and was scheduled to do some faucet repairs in my home. Although they came out, no repairs were done on that day. The technician stated that he would only do an estimate and I should wait for a call from their office to schedule the repair. After four days, no calls, no contact. Only by calling my home warranty did I discover Hudgins Pllumbing did not intend to do any of the work and "transferred" the work to another company. Very poor service and obviously no concern for the customer's plumbing issues or the customer's time. One star for the politeness of the tech.

I help run a local construction company and in my experience I would feel confident recommending Hudgins Plumbing to everybody I know. I have had the privilege of working with them many times over the past 20 years. They give "Large Company" service with a "Family Owned One on One Company" feel! They deal with people at a time when they are really stressed and need help due to plumbing problems and they due so in a prompt, caring, & kind manner. They work with the customer to find a resolution to any plumbing problem they may have in their home. Plumbing in general is a THANKLESS job that nobody else is willing or wants to do, but the guys at Hudgins Plumbing make you their top priority EVERY TIME!

I do not recommend this company. They sent a guy out on a home warranty and he said I had no leaks. I explained to him that the overflow in my tub left water on my other bathroom floor. He told me sometimes it might do that. He never checked. A few days later, I woke up to a soaking wet den and water every where. I had a major water leak in that tub area. When it was leaking, it left water in the line and the freeze froze the pipe and broke it. When I called back the lady Prudence said they would have to charge me to come out because my warranty was no longer in service. She was rude and would not accept any responsibility at all. Their incompetency cost me a lot of time and money. I am going to report them to the Better Business Bureau. Stay clear of this company. They are clearly not out to help customers resolve problems they failed to take care of.

They contract with my home warranty company. The tech who came out told me he would only work 45 minutes on the drain and after that he wasnt making any money on the job. I contacted the warranty company who stated that is NOT their policy. After getting chewed out by his boss for this, he quit and left the job undone. The company called and stated they were sorry, however wouldn't send another tech out and they would not be charging me for the job, (that they didnt do anyway). Gee thanks!!! Would not recommend to my worst enemy.

I had gotten the runaround from two other plumbing companies that they would or could not work on a Whirlpool hot water heater. I called Hudgins and they knew about the problems with Whirlpool, but they looked up the part and came right over within 30 minutes and fixed my water heater ... for a very reasonable price I might add. I will use them again in the future if a problem arises that I need a plumber!

Top Rate!!!