To respond to the complaint below, for some reason he thought he could wait to pay for them untill they get their refund before paying us with no addictional fees. My father has been doing taxes for 50 years and only charged 75 dollars to prep his taxes. clients that don't have the money to pay up front should always expect a fee, and we don't make nothing on that, the bank charges for their service, they wanted to complain and pay nothing because my 78 year old father did not tell them about the extra fee, his word over my fathers im sorry but im going to beleive my father and escort the client off my property . I'm Tony B lack, Guys son and i don't like my father being taking advantage of, as far as this client not comming back was our choice not his, We are not like the big brands we work with our clients and respect has to work both ways. I'm sure they are paying alot more now. If this is the only complaint in 25 years, thats pretty good.