Jen that works there is the best. She listens to everything you want, she isn't pushy and she will work as hard as she can to get you the best price ever. We have tried other jewler, but won't go anywhere else! I am not a big fan of the company, but they have a great person working for them, and she is the only reason I will go back!
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I've been doing business with Bay Design for years and can say neither I or my wife have never disappointed! They take pride in their work, no cookie cutter design team. Repairs on our jewelry have been fairly priced and well done. I highly recommend them for a distinctive difference and friendly service.
The gentleman that appraised my silver was very kind and took the time to look at each piece individually. Even though I found that none of my silver was sterling, he gave me some ways I could make money on what I had. Very kind service would highly recommend to anyone looking for an appraisal.