Home Services of the Triad

Quality service at reasonable prices. Same day service in most cases. A longstanding family-owned company that stands behind their work.Highly recommended to Home Services of the Triad

Sam was my service provider. Very professional, easy to talk to and amazing worker. I have nothing but good words for the service I received. Sam replaced my hot water heater and I could not be happier with Home Services of the Triad

Had Mike from Home Services of the Triad come and fix our shower handle issue. Excellent service, prompt & friendly. We will definitely be using Home Services of the Triad again and asking for Mike by name.

The second time we've had Home Services of the Triad help us with a plumbing problem. This was a major job, a leaking water main. As always they were extremely professional, competitively priced and did excellent work. We wouldn't use any other plumbing service.

Home Services of the Triad came over very professional like. Explained different options in detail where I could understand what is best for me.lots of respect for veterans. I would recommend them to anybody and everybody.

I contacted Home Services of the Triad on Monday and requested service for Tuesday. Mike came and took care of all of my plumbing needs. He was very prompt, efficient, and professional. I would highly recommend Home Services of the Triad.

Fast service! Our tech was super personable and explained everything to us. Gave us great tips and did an over all awesome job. Will definitely use them again. Highly recommended!

I normally would not take the time to do this except for when work is exceptionally good or bad. Unfortunately, this is one of those exceptionally bad experiences. I was just hung up on by Laurie after she was unwilling to acknowledge that her employee misrepresented work that I was told would be approved and completed. They installed a hot water tank and destroyed my circulation valve in the process. Bill stated that they would get approval from the home warranty company to replace it and call me when it came in. Period!! She was not willingly to acknowledge that point. Instead she wanted to state that what they did should not have affected the circulation valve. My personal experience of 1) initially having a plumber, on the day of the install, ask my wife,”which hot water heater is it?” (I’m not a plumber and I knew how to tell which one was bad....red flag #1), 2) “We will be there between this 4hour window” and they not show up until 3 hrs later with no phone call. 3) They provide another window of time that they will come by....and they never show up. 4) I call on 3(not 1 but 3) occasions and was told by Alexia that I will receive a return phone call.....NEVER HAPPENS! 5) Finalluly get Laurie on he phone....never acknowledges or apologizes for anything but defensive, disrespectful and unprofessional.....oh, and then HANGS UP ON ME. To be clear, I did not curse, attack, or threaten......I was simply a lied to, “I already took your money” customer that has now recourse other than this. There are to many plumbers in the area to choose from vs. CHOOSING TO PAY FOR THIS EXLERIENCE!

We hired Home Services to install a tankless water heater system to replace an old water heater. The old hot water heater was set up so that it also heats the house. A replacement system like we had would have cost $2000 to replace! Home Services showed us how we could have the same setup using a tankless heater. They installed the heater and made all the connections to our heating system. Very cool setup. I'm eager to put it to use over the winter. The tech guy at Rinnai told us we should see high efficiency translate to significantly lower our heating costs as well. Glad we talked to the folks at Home Services before spending a ton of money to replace that old heater.

These folks are FANTASTIC! The staff is knowledgeable and friendly, the technicians get right to work and know just what to do. My home warranty company sent them and I could not have been happier. I hope they send them every time I need work done. Thanks, guys!

My hot water heater went out last week and I called around to several plumbers in the area. Either they were too busy to come out on a Saturday, or they wanted to charge me $2000 to replace my heater without even looking at it. I called Home Services even though they're not nearby 'cause I was desperate. Not only did they come out on a Saturday, but they were able to fix my heater by replacing a thermocoupler, didn't try to con me like the other guys. If I ever have a plumbing need, they will be who I call!

Went to take my morning shower, and nothing but cold water. I called my home warranty company and they said they would *try* to get someone out in a day or so. Within 5 minutes of my call, Home Services contacted me, set an appointment, got my replacement approved and by the next morning, I had hot water again! The new heater looks great, and Mike was very friendly and professional and explained everything that was done. Definitely who I would go do in the future!

I had to wait all day for someone to show up! Then they didn't know anything! I think his helper knew more than him. Tried to argue with me about where My septic tank is! Didnt fix my problem because they know what they were doing! Didn't even leave me receipt! Didnt clean up after themselves even left a tool! I wouldn't use them if they were last plumbing service left. I called a different plumbing company to fix it and it was a clog in my main line just like I told him!

Great company. Good Communication from start to finish. They fixed my problem and cleaned up behind themselves.