I've looked for a decent auto repair place in the area for a very long time. I decided to come here because I heard it was under new management, and what a good decision that was! My car was making some very unhappy noises after starting, so I came here for a diagnosis. Not...more 10 minutes later, the owner Jacob (who does a lot of the work with the other mechanics) came up to me and told me straight that the alternator was failing and even took me under the hood to show me where the problems were. I was expecting to spend about $400 on a new one (a friend of mine just had his replaced). He gave me a quote for $250! So I told him to do it and he said he'd have it ready in a couple of days. I got a call the next day saying my car was ready to go. I was amazed at the prompt service, price, and professionalism of everyone there. When I went to pick it up, he told me that I also had a leaking valve cover gasket and that I was losing oil very slowly. He said that a job like that would take a little bit longer so I should do it when I had the time to return. He didn't push me, he didn't bully me, and he was completely honest. That's rare to find in a lot of NYC mechanics. I recommend everyone to come here and get their car repaired. He also told me that he's going to be opening his body shop here in the Spring (2013)view less
49 Cleveland StHackensack, NJ 07601
I had an excellent experience with WAYSIDE, too! Am also a GEICO insured... and rented from Enterprise during the repair... both were RIGHT THERE ON THE PREMISES! They had my Avalon repaired a day earlier than anticipated, and it NEVER LOOKED SO GOOD!!! They are absolutel...morey TOP NOTCH in EVERY WAY.... courteous, knowledgeable, professional... they REALLY KNOW THEIR BUSINESS... have lovely folks working there.... and gave GEICO a really, really fair price for the repair.... my husband was AMAZED!!!! Good to know they are here in the Queens neighborhood!view less
Junior and the gang at Poor Freddies have been an honest and reliable neighborhood fixture for years. This is a second generation family owned and run business that is professional and friendly. We need more businesses like this in the community.