I used this bus service for the 2015-2016 school year for private pre-K in the Richmond Hill area. In the beginning there was a little issue with the signing up and schedule pick up and drop off time. However once I was able to communicate with the driver and matron we were able to work everything out. After that the only communication I had was with the driver and matron. I have to give great complements and my gratitude to the drive, Mr. John, and the matron, Ms. Naiomi. These two individuals were wonderful in providing service and treating my son well. He had a blast on the bus for his first year of school. Thank you Mr. John and Ms. Naiomi.