Good old-fashioned, honest, reliable service from FOR C&L in Jacksonville, FL has revived my faith in businesses and humanity! On a 3-day trip with my child and dog, I had encountered a major roadside ripoff an hour outside of Tallahasee in which a mechanic took 5 hours to change a belt that had broken, charged $391 for the work, and then tried to convince me that my car needed a new engine. For a used engine, he quoted “$2,000” ….pause, pause, pause….”plus labor.” Instead, my husband drove 100 miles to pick up my child and me, and we had the car towed by C&L Automotive & Truck Accessories (4990 Philips Hwy, Jacksonville, FL), which a coworker had said was reliable. C&L sent a tow truck 110 miles from Jacksonville to pick up the car, discovered, and quickly fixed the problem. Yes, some damage had been done in the short drive after I noticed the problem, but repairs cost less than half of what the roadside person suggested. C&L kept me informed all during the repairs, and also asked me to bring the car back for a final road check before leaving for the drive home. During our first conversation, the owner had said the charge on the road didn’t sound right. When I picked up the car, he mentioned it again, grabbed a book of what rates mechanics should charge, looked up the belt, and said the charge should have been “$149, or maximum $199, for an emergency roadside repair.” Positive sign that he cares enough for other companies not to scam a customer. The expertise and professionalism from everyone at C&L is much-appreciated! If they give that kind of care to a complete stranger who may never be in that area again, I can only imagine that they would show just as much – or more – professionalism to someone who lives nearby and would be a potential customer. Kudos to a great place! I would give 10 stars if they were available.
1665 Cassat AveJacksonville, FL 32210
From Business: Darcars Westside pre-owned appreciates the opportunity serve your car buying needs, we take great pride in employing some of the most knowledgeable sales people in …
Serving the Jacksonville Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
you know its a shame to see just how many people in the world will try to weasel there way out of the responsibility of paying for a car by damaging the reputation and credibility of a man and his bussiness. Especially after that same man gives you countless opportunities to make arrangements and YOU yourself cant even show up! nevertheless i still go to mills auto mart for routine maintance on my second vehicle bought from him and even though it has a few quirks its still a darn good running vehicle and martin and his staff have always been more than helpfull everytime i go there. i have also sent a few friends to him and they have all left there happy and in a car they wanted and could afford. Look, if you cant afford a car, dont buy it, or at the very least, return it to him on your own without them having to come get it. but never attack someone for an issue caused by you!! I see so many ppl go in there acting like the world owes them something, or at the very least martin mills does, oh and how wrong they are. I have never seen them handle these situations with nothin but professionalism, and if you have ever seen somethin like this go on there you would know just how hard it would be for an average joe to be able to maintain composure in a situation like that.the calibur of character youll find in those who go there to strt problems is apalling!! Yet Martin Mills and his staff stand unwaivering in the presence of such injustice and still conduct bussiness in a manor that would make donald trump proud. So, Martin, you guys keep doing what you guys do and no matter what these people say remember you guys are the bomb!!! I wouild reccomend this place to the pope if he ever got the knowtion to buy a car!!! YOU GUYS ROCK!!!!!
I have to say after reading those two reviews I am astonished. This was the best car buying experience ever. I do not know exactly what happened with them, but my story is nothing but pleasant! After going to SIX different car dealers and basically being LAUGHED AT about my credit, I came to Karsrus. Half of the dealers I went to claimed they did not check credit but as soon as I pulled in that was the 1st thing they did! I was told by someone at JD Byrider to go see Charlie at Karsrus. I was already fed up at this point so did not have much hope. As soon as I pulled in they instantly made me feel welcomed. They DID NOT run my credit instead said they went off of my job and down payment amount which was such a relief. Because I had $2000 Down he told me to pick any car on the lot and he'd have me riding in 30 minutes. I didnt believe him so I picked a 2004 Jeep Grand Cherokee. I thought there was no way he could do that car with what the other dealers had told me. Charlie made me feel so appreciated when he kept his word and had me out of there driving off in less than an hour! so far I have sent 2 of my friends there who have gotten vehicles. I was very pleased with this dealer and will continue to send my friends and family there. Im sorry you two had a bad experience but I'm sure there must have been a misunderstanding because I do not see them "scamming" anyone.