We have bought a lot of tile over the years, as my husband had been in the tile business at one time and we had previously dealt with a tile dealer that had been a fixture on the westside. But they were bought out & were never the same again. The new owners have only managed to run that old respected business into the ground and most of the loyal customers and longtime employees off. I also did not want to shop the big box stores - rather limited selections. Since we are in the process of building our new house and most of it will be tiled, naturally I had been shopping around for a new tile dealer. I found Bedrosians to have a very nice selection of tile to choose from and their prices were not unreasonable. Also, they seem to always have some good sales going on. I had scoped them out over several months to ensure that they were consistent with this practice, as it would be quite a while before I was actually ready to purchase over 2000 sq ft of various types of tile for our new house. So far I have found their personnel to be helpful when I had questions, but they allowed me to browse around without trailing me like I was about to rob the place. I have recommended Bedrosians to my builder and to our friends who are still in the tile business as a good place to send customers.
My name is Rick Hersey and I just wanted to respond to this bogus review. I have been in business here in Jacksonville for many years and I treat my customers with respect and stand behind my work. I would really love to know who this is that is attacking my company. My name is Rick Hersey and my number is (904) 891-6596 Please give me a call and let me know what I have really done for you to bash my company and my reputation like this. I also have a simple question for you. If I would have done as you stated and broke just about everything I touched, was completely disrespectful to you and left the place a mess, then why in the world would you have paid me. I'm sorry but it just doesn't make a bit of sense. It's not right for you to put these bogus reviews up and bash my company. I can't stop people from believing what they read, but I can defenitly supply many references of past customers in the Jacksonville area and recent customers at that. Whoever you are, if I have done you wrong as you say, please give me a call. I have had the same company name and phone number for many years and i'm extremely easy to reach.
I would have to say that these guys know what they are doing. I found this company on the internet. I requested a free estimate by filling out the web form and within 2 hours they had contacted us. We set a time for them to come out and Rick was very helpful and explained everything in detail. Rick also let us know that he only provides the tile installation labor, but not the materials. To be honest I actually like that because I know exactly what I was going to get and the price as well. He did meet us at the tile store and help us with the selection and answered our questions at no charge. My wife and I are very happy with our decision to hire this company and the quality of the installation is exceptional. Thanks guy's, we love it.