We have bought a lot of tile over the years, as my husband had been in the tile business at one time and we had previously dealt with a tile dealer that had been a fixture on the westside. But they were bought out & were never the same again. The new owners have only managed to run that old respected business into the ground and most of the loyal customers and longtime employees off. I also did not want to shop the big box stores - rather limited selections. Since we are in the process of building our new house and most of it will be tiled, naturally I had been shopping around for a new tile dealer. I found Bedrosians to have a very nice selection of tile to choose from and their prices were not unreasonable. Also, they seem to always have some good sales going on. I had scoped them out over several months to ensure that they were consistent with this practice, as it would be quite a while before I was actually ready to purchase over 2000 sq ft of various types of tile for our new house. So far I have found their personnel to be helpful when I had questions, but they allowed me to browse around without trailing me like I was about to rob the place. I have recommended Bedrosians to my builder and to our friends who are still in the tile business as a good place to send customers.
My name is Rick Hersey and I just wanted to respond to this bogus review. I have been in business here in Jacksonville for many years and I treat my customers with respect and stand behind my work. I would really love to know who this is that is attacking my company. My name is Rick Hersey and my number is (904) 891-6596 Please give me a call and let me know what I have really done for you to bash my company and my reputation like this. I also have a simple question for you. If I would have done as you stated and broke just about everything I touched, was completely disrespectful to you and left the place a mess, then why in the world would you have paid me. I'm sorry but it just doesn't make a bit of sense. It's not right for you to put these bogus reviews up and bash my company. I can't stop people from believing what they read, but I can defenitly supply many references of past customers in the Jacksonville area and recent customers at that. Whoever you are, if I have done you wrong as you say, please give me a call. I have had the same company name and phone number for many years and i'm extremely easy to reach.
When I decided to upgrade my home last year. I visited most of the businesses throughout Jacksonville to find the best deal at a good price. Out of all the businesses I visited, one stood out from the rest.(Mandarin Carpets) They were very knowledgeable about all of their products and have some of the best installers you can find. I am sure I could have gotten the products a little cheaper as well as the labor but cheaper is not always better. I learned my lesson with finding the cheapest person to do the job. When I had a problem knowone was there to help! It's worth the extra money and time to have service after the sale. My experience dealing with Mandarin Carpets was a pleasant one. In the future I will be more than happy to take my business to Mandarin Carpets. We as consumers need to get back to personal service instead of relying on a keyboard and hard drive to fulfill our needs. "Thomas" The Satisfied Customer