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World Imports USA

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Business Details

30

years

in Business

BBB Rating:
A
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

SunClosed

General Info:
World Imports USA offers many automotive products and services to our Jacksonville area customers. From quality new Lotus vehicles to used cars, we know anyone looking for a vehicle in Jacksonville will likely find what they want at our dealership. We carry a comprehensive line of Lotus vehicles, including the Evora, Elise, Exige, 2-Eleven and Evora S, making us a good choice as your Jacksonville Lotus car dealer. Our services include trusted Lotus, BMW, Infiniti, Mercedes-Benz and Volvo car repair, original Lotus and luxury car parts, and financing to help our customers purchase the car of their dreams.
Services/Products:
  • Tires, Wheels & Alignments
  • Steering & Suspension Systems
  • Auto Glass
  • Brake Service
  • Auto Body
  • Transmission & Drive Train Services
  • Oil Changes
Payment method:
all major credit cards, cash
Neighborhoods:
Sans Pareil, Southeast Jacksonville
Categories:
Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service, Wholesale Used Car Dealers, Automobile Accessories

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Reviews

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Posted: 10/27/2015

Overall

Absolutely good experience. Jimmy and Paul were perfect with their job,
Enjoyed buying a car here. No pressure and very courteous.
Very knowledgeable, easy to talk to, very friendly and honest as well,
they gave me outstanding service and they are very professional with that,
their staff was amazing from start to finish and treated me as though I was family,
Thank you for such a wonderful car buying experience.I am in love with that,
I surely recommend their dealership to everyone.

Helpful?Flag
Updated: 6/11/2015
Overall
These guys are GREAT! On t...

These guys are GREAT!

On two occasions it turns out that my car didn't need as much work as the service manager thought it would. These guys could have stiffed me for hundreds of dollars by doing unnecessary work (or no work at all), but they didn't.

On another occasion they started doing repairs and realized I needed more work done. He called me and told me that once they started the repairs they found a few other things and recommended that I take care of those problems while they're in there. Again, they could have said nothing but called to let me know what was going on.

The service manager Pat Ojeda is awesome. I absolutely won't let anyone work on my car except for Pat and his crew. I highly recommend this repair shop.

Helpful?Flag
Forestlee

Posted: 4/6/2012

Provided by Citysearch - 
Overall
Crappy service

That guy Dan does have a short fuse. Why is he there? You can tell he is unhappy with his job and life. He does not know how to talk to customers. All he could talk about was his son is in highschool getting bad grades and getting into touble and he likes his work schedule but not the job. He was cursing while he was telling his story about his life. He should leave and go somewhere else. He was so wrapped up in his personal llife that he had no time to talk about cars. I was talking to one of his sales guy he even said himself he would not by a car from World Imports. He told me that 90% of the cars are recalls and have some type of problem. After hearing all that I left and reading somr of the reviews I am glad I did.

Helpful?Flag
Updated: 6/11/2015
Overall
While it is true most of the i...

While it is true most of the inventory is dealer buy-back stock they are honest about it. There was no effort to "pass" the vehicles I showed interest in as anything but what they were. Also Car Fax was available and offered on each one. I also asked to have an updated version and there was no issue in providing whatever details I requested. The only caution I recommend is to always do your homework...whether at World Imports or any other dealer.

Helpful?Flag
faithlove90

Posted: 2/28/2012

Provided by Citysearch - 
Overall
I won't be back

I have dealt also with Dan (sales manager) at World Imoports on Beach Blvd Jacksonville, Fl. I have to say he is not a nice person. I don't like to write anything bad about anyone but I cannot say anything nice about him. He also made a promise to my family and of course he did not honor his word. My family as well has had nothing but troubles with the car we bought. I am sorry I purchase a vechicle from this place. It was not a good decision for my family and I hope you don't go through what we did. We have had so many repairs and is extremely costly.:( sad to say we did not have a good expercience.

Helpful?Flag
Updated: 6/11/2015
Overall
I agree this place World Impo...

I agree this place World Imports USA only sells recall and LEMON cars and have been reports by others to the BBB. I had an aweful experience with the sales manager Dan Angel he has a bad temper and does not keep his word. The car I bought has a major electrical problem. I told him about the issue he told me to make an appointment with his service team to diagnose the issue and he would help fix it. The day of my appointment he stated he was not going to do anything about it and that it was my problem. He has an extremely bad temper. I was afraid he was going to hit me. Please be very careful. This cars are recalls/LEMONS. I would not recommend purchasing a car from this place. If you have a problem with the company please report it to the BBB and don't buy a car from them.

Helpful?Flag
daytonna

Posted: 2/27/2012

Provided by Citysearch - 
Overall
Aweful

I had such an aweful experience with the sales manager Dan Angel. I bought a car from World Imports Usa I started to have electrical problems with the car. He stated he wanted to make sure I was a happy customer and would diagnoise the problem and would help fix it. I schedule an appointment and was told I would have to pay for it. That is not what he had told me. It turns out the car I bought is a recall. I found out they sell recall/LEMON cars. The sales manager did not keep his word and was bad temper. I would not reccomend this place.

Helpful?Flag
Madisyn456

Posted: 8/8/2011

Provided by Citysearch - 
Overall
Great - No pressure. Friendly staff - No nonsense

Great - No pressure. Friendly staff - No nonsense

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Shirley Willis

Posted: 8/4/2011

Provided by Citysearch - 
Overall
Great job!

Enjoyed buying a car here. No pressure and very courteous. Great service - Great job!

Helpful?Flag
GuestFL

Posted: 7/28/2011

Provided by Citysearch - 
Overall
I will refer friends and family

Tom is very knowledgable and helpful. Definitely made me a happy customer and I will refer friends and family.

Helpful?Flag
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World Imports USA

11650 Beach BlvdJacksonvilleFL 32246

(904) 352-2019

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World Imports USA

11650 Beach BlvdJacksonvilleFL 32246

(904) 352-2019

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