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Quality Specialty Pharmacy

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Business Details

Hours:

Regular Hours

Extra Phones:

Phone: (904) 365-5501

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Payment method:
debit, check
Location:
Powers Vlg
Neighborhoods:
Southeast Jacksonville, San Jose
Category:
Pharmacies
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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12/15/2016

Overall

AMAZING!! I rarely write reviews but this place went WAY ABOVE & BEYOND the call of duty!! I'm mother of 2, a cardiac nurse(CCRN critical care reg. nurse), military wife/now widow,and my children are my world!! My daughter is special needs (deaf). I think I've learned more about ENT & audiology function, ASL( signing), the ADA(American disabilities act) + the deaf community than I learned in college, nursing, + specialty schools put together!
I spoke to + worked with a young man named Adam. who was an absolute angel in helping me find + get the med my daughter needs less than 3hrs B4 closing on a Fri.!! I was literally starting to tear up trying to find this med that has to be specially made in order to help ease my daughter's suffering and prayed she wouldn't have to go the full weekend without something to help ease her agony! I called 27(no joke)special compound pharmacies, left 4 msgs for her Dr begging for help! Had to explain the med to all other pharms, Adam was the 1st to know what it was,+ be so understanding and willing to give his time, alternate ext, email, find out info I needed, make multi return calls giving me as much info as possible, even begged for me by proxy with pharmacist in a separate lab location to put a STAT rush on it being mixed in the lab??!!!OMG They're even allowing me to pick it up after the store is closed the final weekend B4 x-mas!!!. All so my daughter won't suffer an hr longer than necessary w/out something that may help! Any mother knows + HATES that absolute helplessness you feel knowing what's wrong + knowing there's absolutely NOTHING you can do to help fix or make you child feel any better!! !All you can do is be there + helplessness is truly the most torturous agony of the worst kind anyone can go thru!!
I/we can't thank Adam and all staff assisting us enough!! This is where we'll get all our Rx's from now on + where I do + will recommend everyone to in the future!!!!
THANK YOU!!!!!

10/29/2016

Overall

I must say that I was skeptical about using a pharmacy that I didn't know. But upon the recommendation of my physician, I tried Quality Specialty Pharmacy, and I am so glad I did. Ordering prescriptions is easy and they deliver to my front door. They also call to check on my need for refills.

10/26/2016

Overall

great pharmacy. Knowledgeable, Experienced, Caring staff always looking to get you the best copay possible

09/24/2016

Overall

I dealt with Adam over the phone and he was always the consummate professional. Additionally it felt like I was talking with a good friend who was looking out for my best interests. When the transaction was virtually completed, another pharmacy stepped in and muddied the water. Adam quickly contacted the doctor's office to straighten things out and the medications were delivered on time. Thanks, Adam!

09/24/2015

Overall

You need to ask for Jackie!!! She was absolutely amazing! My insurance was giving me the hardest time and she spoke to them in less that 5 minutes after I got off the phone with her and told me that the medicine would be shipped to my house the following morning! That is amazing!

06/15/2015

Overall

this was the first time I used this service and I have to say that it was very easy and professional. I received a call to verify that my address was correct along with the prescription, they answered my questions and then a chose a date to receive my meds. DONE! you can't beat that! Thanks Quality Specialty Pharmacy.

02/25/2015

Overall

It is not every day I write a review like this, but it was must. Wow! I was given outstanding service from Trinity via the phone. She was very courteous and friendly. She was patient and answered each of my questions all the while providing exceptional customer service. I felt she went above and beyond making me aware of QSP services. It is not every day you get this type of service from someone over the phone. Her smile via the phone is infectious. I received my meds just as she indicated home within 2 days of my order with a door bell ring, and I was shock by the fast delivery. No local pharmacy provides the level of service QSP provided me, and I plan to conduct more business in the future. Trinity keep up the good work, and know I appreciate your kindness. You are an asset to QSP!

01/30/2015

Overall

They are so helpful and gave Excellent Customer Service. When my husband started getting his medication they walked us through the process and said if we had any problems they were just a phone call away. I had no problems with delivery of his medicine and there was no co-pay, which was great! Now we are with another provider because of the insurance but Quality Specialty still let us know everything had been transferred and was still there for me if I encountered any issues. I feel Quality Specialty Pharmacy is very professional and was a great company to do business with. I would highly recommend them to anyone.

12/01/2014

Overall

Great Customer Service!!!! My children's Dr. recommended we use this pharmacy to fill our prescriptions and I am so glad we did. Not only did I save money, but it was also hassle free. I was extremely impressed with the outstanding customer service and helpfulness of the staff. I definitely will continue to use Quality Specialty Pharmacy, and have already referred several friends.

03/07/2014

Overall

My name is Marionette Watson. I receive my prescriptions from Q.S.P. I want to give a compliment about Raj Warde. Raj always takes the time to make sure I get the best service and he is very patient and kind. He keeps me up to date concerning my refills and seem to care about me as a human being that he serves. Jesus was a servant, and this is a most rewarding job anyone can have. Thanks Raj for being there for me and I thank Q.S.P. staff. I appreciate your service & God Bless you all!!!\

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Quality Specialty Pharmacy

6680 Powers AveJacksonvilleFL 32217

(904) 365-5500

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