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Pet World

OPEN NOW

Today7:00 am - 7:00 pm

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Business Details

Hours:

Regular Hours

Mon - Sat7:00 am - 7:00 pm

Sun11:00 am - 4:00 pm

Services/Products:
Grooming
Location:
Ashleigh Plz
AKA:

Pet World Jacksonville

Categories:
Pet Grooming, Pet Stores, Animal Shelters, Pet Services, Pet Boarding & Kennels, Pet Sitting & Exercising Services

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10/23/2013
So so

We bought our puppy their about 3 weeks ago and she has been sick since we got her. Good customer service.

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10/10/2013

This place was great until it was sold this year. The new owners are very defensive and appear to have come from business where customer service is not a priority. My beautiful Aussie Shepherd went in to have a trim, I said she looked a bit scrappy and needed cleaning up and made pretty. When she came out I didn't recognize her, as all of her coat had been cut off to a number 3 buzz cut. What?! I was in shock, ... view more

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07/06/2012
My peek-a-poo has been groomed...

My peek-a-poo has been groomed there for the past year and I found this place has a great and caring staff. They do a wonderful job grooming my dog. I'm very happy with them.

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04/30/2012
Wonderful store!

Great store! Pets love the blueberry facial & spa packages. Also nice to be able to just stop by for a quick nail trim. Pet World goes above and beyond for thier customers and specializes in healthy, adorable puppies and wonderful grooming services.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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10/12/2010
The Best Grooming Service in Jacksonville and Best Staff!

I have been taking my German Shepherd to Pet World for a few months now. He recieves the furminator and bath. He has even received a blueberry facial! We had to try it! I love taking my dog to Pet World because I know he is in good hands. The staff is always nice to me and my kids when I bring them with me. My daughter didn't see the sign that said please don't pick me up on the puppies (so they don't get sick) and t... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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06/28/2010
such mean employees

I was told the price of the puppy cuts were increased so I mentioned we were still in a ressession why would they raise prices ... I left my dog to get cut anyway. When I got back to get him they sent a manager out to ask what I needed to see a manager about and I did not ask to see anyone , but since she was there I told her the same thing I said earlier... Well she just wanted to argue. so I left . As I was drivin... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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05/25/2010
Wonderful experience!

Staff is very knowlegable and took plenty of time to answer my questions. My little girl will be 1 soon and she has not had any health issues whatsoever! I take her for regular checkups and use excellent holistic pet food that the staff was happy to help me with. I also am a regular grooming customer and am very impressed with the grooming department. The people there are very caring towards these animals and want th... view more

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04/20/2010
Wonderful Staff- Great Puppy! Thanks!

We brought home our little love bug on April 10th..... The staff were all really nice and took the time to explain there policies and processes. Although she was a little more than we wanted to spend, we feel that the extra $ was for the care of the puppy, her tests, shots, first vet visit, first grooming and year guarentee. Even though, she is very tiny, she is healthy and happy. I believe this is beacause the sta... view more

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03/29/2009
good clean pet store

I have been buying my pet food here for years and know the owner also. She has been in business for over 30 years and truly loves these animals. They have always been helpful and informative when I shop there. I know they care for those puppies well. I also know people coming in just to let their kids play with the puppies and not cleaning their hands properly cause many puppies to get sick. The staff strives to prot... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
02/12/2009
They do horrible work and don't honor contracts!!

I took my dogs there for a BATH and a sanitary trim (which means generally cleaning around the genitals, and the feet) and they trimmed ALL of one of my dog's fur!!! I was really upset by this, especially since they didn't do a good job, and the associate promised me 2 free baths (for both dogs) to make up for it. Today I went in to collect my free bath and was told that they would not honor it because the associat... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Pet World

10400 San Jose BlvdJacksonvilleFL 32257

(904) 262-4646

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Pet World

10400 San Jose BlvdJacksonvilleFL 32257

(904) 262-4646

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