RUDE OWNER - Terrible facility - Just a bad joke
After making a reservation for my two large dogs with a friendly lady over the phone I arrived to find the owner - a very RUDE man - who told me that both dogs could share a kennel and then opened the door to a room with crates for the dogs. Although they were large crates, my two dogs would not fit well. When I asked him if each dog could have his own crate he grumbled ""Fine"". As I was handing him the dogs paperwork, he told me the price, TWICE the amount I was told by the lady. When I told him that the price quoted on the phone, he told me to leave because his staff doesn't lie. I told him the price was fine because I had to get on a flight. He told me to get out. You could see the conviction he had on his face to cause me pain and knew that he had me over a barrel to make me and my family miss our flight! When I told him that we were going to miss our flight, he picked up the phone to call the cops. This man is a real piece of work. I didn't feel so bad leaving because the place is dirty and I felt my dogs would get NO attention and bad care. Luckily we called around and found Bark Avenue on Alta Drive (good place) but also know from other reviews that Pet Paradise might be good. Stay Away from THIS place. I really do hope this man puts himself out of business. To see the other reviews just google jacksonville airport pet boading.