Jacksonville Rentals LLC

We had a rental off Mackinaw Road on Jacksonville Florida with this company (Feb 2015). When we signed the lease (which we still have for documentation as well as pictures) we were assured everything would be taken care of, like the roof leak in the back bedroom, peeling linoleum, doors that were warped, moldy smells after a week and so much more. We went ahead and paid $1300 to move in.
Our AC wasn't installed until 2 days after we signed the lease and handed the keys.
The back roof was reported when we spoke with them and signed the lease. There was water on the floor and it hadn't been cleaned and the leak hadn't been taken care of.
I kept reporting it to the rental agency and they were just getting tired of me calling.
Months later, they came out and put a tarp over our roof. I was so angry I kept calling. It got so bad I could see all the way through. It smelled so bad and it was making my daughter sick because she was in the room next to it.
We paid them 1400 at one time and still have the receipt because we really wanted them to deal with it.
The next week or so, there maintaince men came and tried just patching the ceiling up with white ceiling paste (best guess). That's all. So after giving them our 1400, we decided we had to save up and move due to our health declining.
Before we did move, we also hired someone to check for mold. He determined there was mold, but had to check to see what different kinds there were. We didn't have the money to invest and had to cut ties.
Now there collecting, on their evaluation sheet, they say we owe for damages like roof, carpet (when all floors were linoleum, which was in our contract. We took great care of that place. This company did an awful job and now are charging us $5,000
This is causing our family major strife as business owners. We have to hire a lawyer if nothing can be done on their side, which we don't want to do but will if we can't come up with a conclusion.

Never rent from this place! Beware. They hang up the phone on me. Block my email address from emailing them. It takes maintenance 5 days to come out. They had to repipe my house even though I thought the house was ready to go when I moved in. After said repipe my water bill went from $60 to $500, and I've called and told them that there's a leak and it's been almost 2 weeks with no response or fix. Now I'm on a 20 minute hold after being hung up on the first time. This is a horrible horrible company. Please never rent from them.

Never rent from this company!!!!! Had to pay a double deposit which was over $2000 . They won't fix anything and if they do it takes months for the maintenance guy to come out, to only do a half ass job. We were told lawn care was part of our rent yet and our lawn would be maintained weekly. It has probably been cut three times in 6 months. Our ac went out and was told it would be days before it could be fixed. Might I add we have a 2 week old and a 6 year old sitting in a house that is up to 98 degrees! They staff is rude. They tell you they are working on getting things done and never do it. BEWARE!!!! DO NOT RENT FROM THIS COMPANY! !!!!

They are slumlords, the staff is rude and they charge ridiculous rent and don't fix anything. If you're thinking about renting from them Don't. Beware, Beware, Beware, Beware!