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Coggin Buick-Gmc Of Orange Park

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Business Details



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General Info:
The Coggin Automotive Group is an automobile dealership that offers a range of new and pre-owned vehicles. It deals in cars, trucks, vans and sports utility vehicles. The dealership offers pre-owned vehicles from several makes, such as BMW, Buick, Chevrolet, Ford, GMC, Honda, Acura, Lincoln, Mercedes-Benz, Mercury, Nissan, Pontiac, Scion and Toyota. The Coggin Automotive Group offers financial assistance through third-party lenders. The dealership maintains a network of more than 15 dealerships in Jacksonville, St. Augustine, Orlando, Kissimmee, Deland and Ft. Pierce in Florida. It operates Coggin Deland Ford, Coggin Chevrolet, Coggin Deland Honda and Coggin Toyota. The Coggin Automotive Group is a subsidiary of the Asbury Automotive.
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Duclay Forest, Southwest Jacksonville
Brake Repair, Automobile Body Repairing & Painting, Towing, Tire Dealers, Automobile Parts & Supplies, Auto Repair & Service, Used Car Dealers, New Car Dealers, Automobile Accessories
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Parking: Lot, Valet

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I had a horrible experience. I am not trying to judge this company online, but feel like I need to share my experience as I was manipulated by them. After signing a bunch of paperwork for a Ford truck I was buying, I then put a cash deposit down. We made arrangements to meet the next morning to pay the balance, as it was 6pm & the banks were closed. I put the cash down to lock the deal - so I was told. Called the next morning to say I was on my way - still no problems. I get to the dea...view morelership that morning & was then told the truck was sold in the 12 hours I was not there. What was the point of the paperwork + deposit??? In reference to the cash deposit, I was told they're not responsible by law to refund back to me, but they will give it back if I wait an hour for the manager to get back into the office (like they are doing me a huge favor.)

Hope my story helps someone shopping here. Very shady stuff going on at this dealership. Buyer Beware.
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Don't ever go here!!

This business is the absolute worst, all that they've done is completely srew me out of my money. My car has been in their shop for a week now, first it was supposed to be done after two days, then it turned to three, then four, then five, now six. They knew it would take a couple of days for the part to get in, yet they wouldnt let me just drop the car off when the part got in, they made me pay for a extra three days on a rental car when i didnt even need it, the car was sill drivable...view more, the only thing damaged was the bumper. They are very rude, some of the worst customer service ive ever had. they expect me to come and pick my car up on christmas eve! HELLO! are you stupid, ive got LOTS of plans. The only reason thy are taking so long is to screw me out of more and more money on this crappy rental. i drive an suv, they gave me the smallest car they had, its christmas, how am i supposed to even fit my daughters high chair in that!? they have completely ruined all of my plans for christmas...... I wouldnt recommend this place to my worst enemy. i would give this place zero stars if i could, but the site made me give them atleast a one.view less

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Quality Control needs to be addressed

Fixed the car fine, They didnt want to walk around when finished, just handed me keys and said Bye.. I demanded to do a walkaround with someone. Noticed BIG Scrape and Dig in one of my very expensive wheels which are Brand New and everyone looked dumfounded. Call around 2 pm to see if ready for pickup and they said it was in quality control and clean up. When arrived at 4pm Only half the car was clean and only 2 wheels out of four were cleaned, also one of my hanging airfreshners was m...view moreissing( not a real big deal) but still was missingview less

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Coggin Buick-Gmc Of Orange Park

7245 Blanding BlvdJacksonvilleFL 32244

(904) 777-9999

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Coggin Buick-Gmc Of Orange Park

7245 Blanding BlvdJacksonvilleFL 32244

(904) 777-9999

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