Obviously something about the San Jose location has changed since April. I went in with a Samsung Galaxy S3 that had a cracked screen but was fully functional. They quoted me a fair price, cheaper than anyone Beachside had quoted. When I got there they gave me a 10% military discount. It was late in the day, and they had a few phones in front of mine, but they promised to have it done that night, as I wasn't going to be in Jacksonville the next day. True to their word, at 9pm I got a call saying my phone was repaired. Not only am I satisfied with the service. I recommended them to all the guys in my shop. Good service and prices are sometimes a little hard to find. Not many people will post a review for good service unless they go above and beyond, but have no problem dropping a bad review when the service is bad. My service was good, maybe even great.
I had walked into this store an hour before they closed. I was tiered and frustrated because I needed a new phone that night. I was pleasantly greeted by Avery & Stephen, after telling them what happen, what I needed, they went strait to work. They where extremely helpful and delightful. Not to mention very patient. We were having difficulties with getting my number changed from my previous network. They stayed open a hour latter with excellent customer service to make sure I got my phone that night. These two men are examples of what real customer service should be. If you want great service and knowledgeable people I would recommend this store. I had such a good experience I made sure to tell anyone looking for a new phone to come to this store.
I waited 3 months before posting a review to make sure there were no suprises. And wow its true only $35 a line for me and my wife i switched from sprint and now saving over $100 a month wow. I shopped around adam the store manager gave me a great deal on the phones and gave me a free bluetooth headset. When i looked into this company a year ago they didnt have much coverage now they have more coverage then sprint. I rate this company and the store i bought the phone from A+