I always have a REALLY good experience here. The sales associates are genuine, knowledgable and not pushy..which I love. They seem to be more concerned with my satisfaction than just making a huge sale. I would definitely recommend this store to anyone looking for straight-forward help with anything to do with music and instruments.
Chip is THE best. He fixes my stuff right away, never sells me things I don't need, and even tells me war stories from his glory days in the hair metal 80's. People come to his shop just to hang out, and he sells strings for a buck less than the big shops.